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Welcome to the Act! Blog

Learn how to establish, build, and nurture customer relationships with our latest sales, marketing, and customer success trends and insights

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  • Best Affordable CRM Software for Small Businesses

    Affordable CRM software helps small businesses manage contacts, track deals, and automate follow-up without the cost or complexity of enterprise tools. But “affordable” can turn expensive fast once you factor in extra users, integrations, storage, and the admin time it takes to keep the system running.  The real challenge isn’t just finding a low monthly price. It’s choosing a CRM that […]

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  • Zoho CRM Alternatives for Small Business: Pricing, Features & Real-World Use Cases

    How We Evaluated These Zoho CRM Alternatives  We compared CRM alternatives based on the factors that matter most to small and midsize businesses: contact management, sales pipeline visibility, marketing automation, ease of use, onboarding, integrations, support, and total cost of ownership.  For a deeper look at how Act! compares directly to Zoho CRM, see our Act! vs […]

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  • The Future of Small Business CRM: Practical AI, Connected Systems, and Better Customer Experiences

    Act! CEO Bruce Reading explores how practical AI, connected systems, and smarter CRM help small businesses save time and strengthen customer relationships.

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  • Best Microsoft Dynamics Alternatives for SMBs: Features, Pricing, and Use Cases

    Act! is a strong Microsoft Dynamics alternative for small and midsize businesses that need CRM, marketing, contact management, sales pipeline tracking, follow-up reminders, onboarding support, and customer history in one platform. Microsoft Dynamics is often better suited to organizations that need deep Microsoft ecosystem integration and advanced enterprise workflows. Salesforce is useful for teams that need extensive customization. HubSpot CRM […]

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  • Best GoldMine CRM Alternatives for SMBs: Features, Pricing, and Use Cases

    Act! stands out as a leading GoldMine CRM alternative for small and midsize businesses that want contact management, opportunity tracking, follow-up reminders, marketing automation, onboarding support, and customer history in one relationship management platform.  Salesforce is better suited for larger teams that need deep customization. Zoho CRM is useful for budget-conscious teams that want a broad feature set. HubSpot […]

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  • Work Smarter Anywhere with the Latest Act! Mobile Enhancements

    Staying productive on the go should feel just as seamless as working from your desk.  With the latest Act! Mobile enhancements, we’re continuing to improve how you access, manage, and act on your data from anywhere. From a fully optimized tablet experience to faster navigation, smarter search, and expanded file management, these updates are designed […]

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  • a stylized screenshot showing a quote overlaying Act! Advantage with a Pay Now CTA

    Get Paid Faster with Act! Payments, powered by Propelr

    Getting paid should be simple, fast, and connected to the work you are already doing.  Act! Payments, powered by Propelr, brings payment collection directly into Act!, so you can accept payments from interactive quotes and for online appointments, and events without relying on separate tools.  By embedding payments into your everyday key interactions, Act! helps you reduce delays, simplify operations, and […]

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  • A woman looking at a piece of paper with a rocket ship whizzingby and an illustration of a man multitasking at a desk - all depicting accelerated productivity

    Accelerate Productivity with Act! Advantage

    Act! has always helped you stay organized by keeping customer information, activities, and history in one reliable place. Act! Advantage builds on that strength by extending productivity into the everyday workflows that support your customer relationships.  By bringing financial visibility, customer self-service, and project tracking directly into Act!, Act! Advantage helps you work more efficiently and stay focused on what matters most: […]

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  • Photo of people looking at a piece of paper and laptop with stylized rockets and megaphones floating around them

    Accelerate Marketing with Act! Advantage

    Act! has always helped you manage customer relationships by keeping important information, history, and interactions in one place. With Act! Advantage, that same trusted foundation now helps you actively grow those relationships.  Act! Advantage extends CRM beyond contact management and puts Act! at the center of your marketing efforts. Website activity, email engagement, and customer feedback […]

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  • an illustration of a woman sitting in front of a graph with a downward trend

    Why SMBs Are Losing Revenue After the Sale, How Better Follow-Up Fixes It

    The contract is signed. Work begins. Everyone is busy. You’ve got the much-needed new business client on board.   But it’s all downhill after that.  No scheduled check-in. No onboarding recap. No milestone follow-up.  The result?  Six months later, your client feels disconnected from the brand and inevitably begins weighing their options. Uncertainty lingers over whether they’ll consider renewing their contract.   The issue here […]

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  • Illustration of two people standing in front of a big graph with the declining metrics

    When sales walks away: The hidden cost of poor client handoffs

    Your sales team closes the deal after weeks of calls, proposals, pricing discussions, and follow-ups. The client feels excited and ready to begin.  Then the file moves to delivery.  Your project manager opens the CRM, reviews the proposal, and asks: “What exactly did we promise?”   The contract shows the price. The proposal lists the services. […]

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  • image of a man talking while wearing headsets and pointing his finger with rockets soaring around him depicting successful sales

    Accelerate Sales with Act! Advantage

    For years, Act! has helped you manage the details that matter most in your customer relationships. Contact information, notes, emails, activities, and history have always lived in one reliable place.  With Act! Advantage, that foundation goes further.  Act! Advantage expands CRM beyond contact management and puts Act! at the centre of your entire front office. Sales processes, customer data, and engagement tools […]

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