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Open Positions

Internal Opportunities

QA Test Automation Specialist

LOCATION: Newcastle Upon Tyne

Act! has one purpose – to fuel small business growth.  We do so by delivering modern and innovative software and services, purpose-built for the unique needs of today’s small businesses. Act! is a recognized leader in the small business segment for solutions that drive customer acquisition and retention.

Act! is currently looking for a QA Test Automation Specialist to join our all-star team of dynamic, passionate, and innovative individuals. If you are interested in joining Act! Nation and Living the Exclamation please send your resume to the link provided.

Job Responsibilities:

  • Updating and maintaining CI/CD pipelines, Jenkins jobs, etc
  • Creating test automation scripts using a test automation framework
  • Assisting in the development, maintenance, and advancement of our automated test framework
  • Writing scripts for debugging
  • Logging software defects with all relevant details (debug logs, network logs, initial root cause analysis, etc) and tracking the defect to closure
  • Working with QA and Development to explain issues and suggest solutions
  • Regularly and frequently communicating the status of test automation to sprint teams and QA leadership
  • Exploring new testing tools and techniques and making recommendations to QA leadership
  • Designing, writing, and executing automated tests for both API execution and UI functionality
  • Review and perform static whitebox and blackbox analysis of automated test scripts

Desired Skills and Knowledge:

  • Experience with Jenkins CI/CD tools and processes 
  • Experience with test automation/management tools
  • Experience with investigative analysis tools (Perfmon, Fiddler, HTTPWatch, YSlow, etc)
  • Experience with the Atlassian suite JIRA and/or automation of those tools
  • Demonstrated proficiency in python, C#, Powershell, and JavaScript
  • Self-starter who likes to be challenged and solve tough technical issues
  • Proven ability to work in a highly collaborative online work environment; experience working in Scrum/Agile development environments preferred
  • Mature interpersonal skills with an ability to work independently with minimal oversight or direction 
  • Excellent written and verbal communication skills.

Key Advantages and Plusses:

  • TeamCity experience
  • Information security testing experience
  • Load/capacity testing experience
  • Usability testing (manual or automated)
  • VMWare vSphere experience
  • LamdaTest Cross-Browser Testing Tool experience

Act! Benefits

In addition to a great work environment and coworkers surrounding you, Act! offers a generous benefits package. We utilize all major providers making the transition to a new company as easy as possible.
Paid holidays
Friday Afternoon Club
Fearless Challenge
Living The Exclamation Awards
Fitness Center
Eco-transportation & parking
Tasty Tuesdays
Employee Engagement & Wellness programs
Learning & Development Program


Short Term & Long Term Disability
Life & AD&D
Accident Coverage
Critical Illness
Legal Program

United States

Contributory Pension Scheme
25+ days Annual leave
Childcare Vouchers
Computershare Scheme
Cycle to Work Scheme
Simply Health Cash Back Scheme

United Kingdom

Act! Employee Spotlight

Glenn Garrison for employee spotlight photo for Act!

Glenn Garrison

Act!’s Senior Program Manager has a powerful self starting mindset and a commitment to success that helps put Act!’s products in the hands of the SMBs that need them the most.
Marie simpson for employee spotlight

Marie Simpson

Act!’s Global Channel Sales Operations Manager, whose determination and knack for forging strong relationships have helped bring Act! and its services to a global market.
Alex Mowery headshot for careers page

Alex Mowery

Act!’s Senior Software Developer brings
passion for problem-solving and putting out the best possible products and experiences for the businesses that need them the most.