Act! Support Plans

Need a hand? We have you covered! See what’s in our Standard support plan — included with your Act! subscription — or experience VIP service with Enhanced Support for just $10.

Note: We have recently made changes to the benefits offered in our Standard and Enhanced support plans. To view the current Scope of Services, click here.

Standard

Standard

Included at no extra charge with active Act! Premium subscriptions!

$0

USD/user/mo
(billed annually)

Includes:

VIP Service

Enhanced

Experience VIP service with priority queuing, feature guidance by phone, appointment setting, and more.

$10

USD/user/mo
(billed annually)

Includes everything in Standard, plus:

To add Enhanced Support to your subscription, call 866-936-8133.

Note: Enhanced Support was previously known as Ultimate Support.

Act! Professional Services

Engage with knowledgeable Act! support reps on a per-hour basis for certain issues outside the scope of your Act! support. 

$150/hr**

To learn more, call 866-936-8133.

Helpful Support Resources

*US: M-F 8:30am-8:00pm Eastern; UK: 9:00am-5:00pm.
**Each Professional Services session is billed a minimum of one hour; no pro-rations or partial hour billing.