It’s probably no surprise that this last year came and went in a blur, and now we’re talking about the smart strategies we want to...
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“Precarious,” “unpredictable,” and “volatile”—are just a few adjectives entrepreneurs have used to describe the global economy over the last two years. From nationwide lockdowns to...
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Customers and clients are the heart and soul of every business. Managing those relationships is essential for your long-term success, and Customer Relationship Management (CRM)...
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Did you know that 90 percent of customers regard issue resolution as the most important customer service factor? This isn’t surprising. Customers primarily use products...
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With the rising operational costs of the post-pandemic era and the fears of a global recession increasing with every passing day, running a profitable...
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If you're a regular user of Act! and QuickBooks, you already know the value both solutions bring to your business. But did you know that...
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Building relationships with customers is essential for small and midsize businesses (SMBs) today. Customer expectations have shifted from fair pricing and quality service to personalized...
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Inflation is affecting small business owners everywhere. According to research by the NFIB Small Business Association, 37 percent of SMB owners cited inflationary pressures as...
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Did you know that customer experience influences 73 percent of customers' purchase decisions? To stand out in the highly competitive startup world, improve retention rates,...
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Regardless of how long you’ve been in business, if you want your company to grow, you need to continually add new customers and improve your...
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2022 Act! CRM Survey Report Recap Throughout the pandemic, increased resilience and adaptability became necessary as SMBs were forced to quickly adopt new ways of...
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Managing customer risks with Act! Premium Simply said, if you are a financial advisor, insurance agent, or providing other financial professional services, your book of...
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Time is a finite resource for businesses, and teams today can feel overwhelmed trying to balance everyday tasks with growing expectations and long-term business goals....
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If you’re an independent financial advisor, you might wonder if you really need customer relationship management (CRM) software. No matter what size your business is,...
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As businesses work to provide better and more personalized services for their customers, the need for digital solutions has become essential. However, introducing new software...
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