CRM Best Practice


Featured Articles

Cloud-Based CRM: A Must-Have for Your Work-From-Home Business

Your business has a work from home policy. Which tools can ensure productivity? And can you save costs with the right cloud-based CRM? All the answers here.

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Nine Practical Steps to be More Productive at Work

Learning how to be more productive at work isn't difficult. Here are nine practical steps you can take to improve the way you work now.

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Common Characteristics of High-Performing Teams

High-performing teams achieve optimal results. Here is a look at the characteristics of high-performing teams so you can encourage them at your company.

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Six Practical Tips to Improve Team Communication

High-performing teams are usually great communicators. Here are some team communication strategies your company can use to improve interaction.

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The best productivity apps for your small business

Here are the most important productivity apps to help kickstart your small business.

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5 best accounting software for small businesses

Find out about the best accounting software for small business that can help automate manual processes while saving you time, money, and stress.

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The best small business blogs to follow in 2019

Check out our pick of the best small business blogs that contain the information you need to optimise the way you run your business and meet customers' needs.

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How to leverage your CRM to track your team’s productivity

To effectively manage a team, you must keep track of their activities. You can use your CRM to monitor your team's productivity. It captures valuable data that aids managers in doing so. Read here how you can track and increase productivity by leveraging the metrics available in your CRM.

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The worst advice you’ll hear about CRM

The article talks about some of the most common misconceptions present in the minds of people when it comes to CRM software. It's also mentioned exactly why these beliefs are ill-formed and what should be considered while choosing on a CRM solution.

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Why and how to keep a centralized, clean customer database

A clean, centralized customer database can go a long way in ensuring that a company maintains the desired levels of efficiency, professional integrity and credibility. The article focuses on explaining how a customer database can be kept clean and what the possible benefits can be.

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Why Invest in a CRM for Small Businesses

The article reveals exactly why small businesses should consider investing in a CRM system and precisely how they can benefit heavily by doing so. From intra-organisational benefits to elevated levels of customer satisfaction and retention, many worth-mentioning reasons for making the investment are covered.

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Customized CRM or off-the-shelf solution?

When choosing a new CRM system you face a major decision. You can either adapt your business processes to fit off-the-shelf software, or customize the software to fit your business processes. There are pros and cons to each. But which is right for you?

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CRM: On-premise or Cloud?

Everyone's talking about the cloud as the place for storing data and running applications. Recently the direction of travel has certainly been in its favour, but is it the right choice when it comes to customer relationship management software? Some are staunch cloud advocates, while others will take some persuading that on-premise solutions aren't still the best option. But what's the reality?

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How to choose the best CRM solution for your business

A Customer Relationship Management solution is a powerful tool that helps you collect, organize and understand key information about existing and would-be customers so you can do more and better business with them. Learn how to choose a CRM system that's right for you.

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The Best CRM for Real Estate

Looking for the best CRM for real estate companies? We break down the essential features, pros and cons of great CRM software designed for real estate businesses and independent realtors.

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10 Signs Your Business Might Need a CRM

Wondering why you need a CRM? A CRM tool could help you save money, grow your business, and unify communication across departments. See how along with other benefits here.

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The Best Contact Management Software Tools for Small Businesses

Our top picks of the best contact management software tools for small businesses, including pricing comparison and pros and cons.

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