Contact us
If you have any questions about your Act! CRM and Marketing Automation Software, please get in touch with us using one of the methods below.
Ways to get in touch
Technical or support request? Please submit a support ticket here.
Opening hours
Sales opening hours:
Monday to Friday: 9am to 5pm (UK time)
Support opening hours:
Monday to Friday: 9am to 5pm (UK time)
Premier Support opening hours:
Monday to Friday: 8am to 5:30pm (UK time)
Webchat opening hours:
Monday to Friday: 9:30am to 4:30pm (UK time)
We are closed for UK public holidays and Christmas Eve.
Act! Software Limited is a UK company registered in England and Wales. Registered office address: Ground Floor, Q15 Quorum Park, Benton Lane, Newcastle upon Tyne, NE12 8BU, UK. VAT number: GB 156868755
The biggest way Act! makes my work easier on a day-to-day basis is it allows me to come into the office and have my day planned out for me. It tells me who to call, when to call them, and what to say."
Brent Sullivan, Loan OfficerHomeowner's Financial Group 
Big results. Small investment.
Ready to take the first step?
Phone support 9:00 am to 5:00 pm and Webchat are offered 9:30 a.m. to 4:30 p.m. GMT Monday through Friday. Act! Technical Support Advisors reserve the right to limit each call to one hour or one incident.
Act! Certified Consultants are third-party vendors. Act! and its affiliates are in no way liable or responsible for claims made related to the services provided by third-party vendors.
* Our 0845 numbers are charged at 5p per minute plus your phone company’s access charge. We provide this so all customers can contact us at the approximate local call rate. If you’d prefer to call us on a national number we can be reached on 020 3356 2486. National numbers can be charged up to 13p per minute. See the UK government’s information page for more details.
Act! Certified Consultants are third-party vendors. Act! and its affiliates are in no way liable or responsible for claims made related to the services provided by third-party vendors.
* Our 0845 numbers are charged at 5p per minute plus your phone company’s access charge. We provide this so all customers can contact us at the approximate local call rate. If you’d prefer to call us on a national number we can be reached on 020 3356 2486. National numbers can be charged up to 13p per minute. See the UK government’s information page for more details.