Learn More A Simple Guide to Improving Your Customer Experience Management We’ve looked at how your customer experience strategy is important to attracting more customers and making more sales. But how… Customer Experience
Learn More 10 Signs Your Business Might Need a CRM There comes a point in the life of any business owner where things might feel a bit… out of control.… Small Business Success
Learn More 4 Effective Customer Journey Map Examples As part of a series of articles we have written on customer journey mapping, we are introducing some techniques designed… Customer Experience
Learn More How to Create a Customer Acquisition Funnel Template For most businesses dedicated to long-term growth, improving customer acquisition and retention is both a typical and necessary goal. There… Marketing Success
Learn More The Best Objection Handling Techniques You Can Apply Right Now In an ideal world, when you approach a potential customer about buying your product, they nod happily as you explain… Sales Management
Learn More 5 examples of simple customer retention strategies For your business to grow and thrive you need to retain existing customers while continuing to acquire new ones. While… Customer Experience / Marketing Success
Learn More What is User Behaviour Analytics and How Can it Benefit Your Business? User Behaviour Analytics (UBA) refers to the kind of data analytics that provide insights into the actions of prospects and… Marketing Success
Learn More The Seven Sales Cycle Stages Have you ever stopped to think about your sales cycle? The fact is, many small businesses don’t. Often they’re just… Sales Management
Learn More The best small business blogs to follow As a small business, it’s important to stay up-to-date with what is happening in your industry. It’s also key to… Small Business Success
Learn More How to Create a Customer Journey Map We have covered the powerful process of customer journey mapping in a series of articles which include details on what a… Customer Experience
Learn More Why and how to keep a centralized, clean customer database Most of the businesses maintain different databases for client information and it often becomes a nuisance to keep everything synchronized… Uncategorized @en-gb
Learn More CRM: On-premise or Cloud? Everyone’s talking about the cloud as the place for storing data and running applications. Recently the direction of travel… Small Business Success
Learn More 5 tips on how to re-engage your customers for better retention Customer retention is as important for a business as customer satisfaction, if not more. To put things in perspective, a… Customer Experience
Learn More The best CRM for Real Estate In the world of real estate, the two most important things are the market prices and your client rolodex. Not… Small Business Success
Learn More Is email marketing dead? Although email marketing is constantly cited as a core element of the marketing arsenal, the effectiveness and relevance of email… Marketing Success