CRM: On-premise or Cloud?

CRM: On-premise or Cloud?

Everyone’s talking about the cloud as the place for storing data and running applications. Recently the direction of travel has certainly been in its favour, but is it the right choice when it comes to customer relationship management software? Some are staunch...
How to improve Customer Experience with CRM

How to improve Customer Experience with CRM

In today’s technology dominated world customers are interacting with businesses differently than they have in the past. They’re more informed and socially engaged, posing a challenge to many businesses. And, for companies to win and retain their business, customers...