Key interpersonal skills for business leaders and managers
"Interpersonal skills" is an umbrella term for how you build rapport, or communicate and interact with others. These are the skills that enable you to work with and lead…
"Interpersonal skills" is an umbrella term for how you build rapport, or communicate and interact with others. These are the skills that enable you to work with and lead…
Do you know the biggest trait of successful entrepreneurs and business owners? They ruthlessly guard their time and focus on their goals while multitasking and getting things done. But, running…
What’s the secret to building a successful small business? Of course, there’s no universally acceptable answer to that question. But, ask any SMB owner, and they’ll tell you how their…
You're taking a break for lunch in the middle of a busy workday and open your inbox, only to find two new sales emails from unknown senders. The first…
Today's CEOs believe there’s a 24 percent likelihood that their companies will be exposed to macroeconomic volatility in the next 12 months. Business leaders also believe that there’s a 24…
Did you know that by 2025, 80 percent of B2B sales interactions between buyers and sellers are predicted to happen virtually? That’s how fast the remote sales landscape is evolving.…
When you started your business, you only had a handful of customers. It made sense to store and manage their details in an Excel spreadsheet. But as your company grew,…
Are you looking for ways to minimise churn rates and win more loyal customers? Or perhaps, you want to boost the return on investment (ROI) of your marketing and sales…
What happens when businesses stop listening to their customers? Better competitors replace them. Blackberry, Yahoo!, MySpace, and, more recently, Facebook are classic examples. The data confirms it: 80 percent of…
TendenZ has been a trusted Act! Certified Consultant for over 25 years, not only delivering CRM solutions; but striving to be a long-term partner for Act! customers. This highly engaged…
What’s the biggest challenge you’ve faced as an SMB business owner? It could be finding skilled and passionate professionals for your company or ensuring regular cash flow with limited funds.…
Did you know that web forms can significantly impact your business success? A well-designed multi-step form has been shown to convert a remarkable 53% of site visitors into leads (Venture…
A customer passes through multiple stages before finally purchasing your products or services. That means a sale is an outcome, not a sudden event. To boost sales, you must optimise…
Hosting online events like webinars, training sessions, or networking meetings can be great for business. The only problem is that organising them can be a job in itself. Well, if…
We know that booking meetings with prospects can be a time-consuming ordeal. The back-and-forth emails to find a mutually convenient time can quickly drain your productivity. That's why scheduling tools…