As a commercial real estate firm based in Washington DC, MGA, Inc. helps organizations
develop and implement real estate strategies.
Its clients include non-profits, associations, legal practices and government contractors, as well as financial service firms and technology companies, and over the years the company has built a rich database of contacts, which it has managed and added to by
From the start, Act! has given MGA’s managers an accurate picture of whom anyone in the team is talking to at any one time. However, because everyone in the team was running a desktop version of Act!, each was creating a separate database on their
own individual computers. That meant there was no central pool of knowledge about clients and deals that everyone in the team was able to access and share.
"We chose Act! in the first place because we wanted a CRM that would help us to better understand, track and qualify our prospects and clients, but without having to wade through all of the non-essential features.”