JavaScript is required for our website to function.

Please disable any browser extensions that block JavaScript from loading.

Welcome to the Act! Blog

Learn how to establish, build, and nurture customer relationships with our latest sales, marketing, and customer success trends and insights

Search:

  • 5 tips on how to re-engage your customers for better retention

    Customer retention is as important for a business as customer satisfaction, if not more. To put things in perspective, research conducted by folks over at Harvard Business School revealed that when companies improved their customer retention rates by 5%, their profits went up by 25% to 95%. However, retaining a paying customer over a long period […]

    Read more

  • Business woman typing an email, browsing the internet and searching for ideas on a tablet at work. Female corporate professional, expert and designer scrolling on social media or reading a blog.

    Troubleshooting email deliverability

    We are used to personal email being pretty reliable and email deliverability won’t even cross your mind when sending a single email to a friend or family member.  Comparatively, reaching an inbox with a high volume marketing email has a few more dependencies: While powerful marketing automation can expand your reach exponentially, the potential to […]

    Read more

  • Avoiding spam keywords and their origins

    Has your marketing email ever been delivered to the junk folder? While sender reputation is the most common and likely cause, spam keywords are another factor in the equation that can trigger a spam filter to block or junk your email. Spam filters will check for specific keywords like “free” or “no credit check” both in the […]

    Read more

  • Confident consultant explaining customer document details. Serious boss instructing assistant who writing notes. Consulting concept

    A Guide to Email Marketing List Hygiene

    The most common email delivery and inbox placement problems stem from sender reputation, which is a measure of your trustworthiness as a sender.  Aside from not obtaining explicit permission, the most typical pitfall that can damage your reputation is failing to maintain your marketing list.  Over time, some email addresses on your list will inevitably change hands, […]

    Read more

  • Free CRM & Marketing Tools: Why you should be cautious about using them

    As a small business owner, you are certainly a very busy person who is focused on growing the bottom line of your company. Customer Relationship Management software (CRM) and marketing tools are necessary to be successful and competitive in any area of business. It can be overwhelming trying to research which tools and software are […]

    Read more

  • 7 Creative Ways to Build Your Email List

    Many businesses find it challenging to build their email lists. The familiar approach is to offer people a free gift or a subscription to your newsletter in exchange for their email address. While this still works, you don’t have to stop there. You can build your list faster by applying these innovative methods. 1. Collect Email […]

    Read more

  • Businessman using data transmission on laptop FTP server upload to cloud network, Datum document file management.

    Best Practices for Sending Email

    Using email sending best practices like obtaining explicit permission and maintaining a clean marketing list will do wonders for your sender reputation, but you’ll...

    Read more

  • Businessman in a video conference call while working from home during the coronavirus pandemic

    5 Ways Automation Can Take Your Email Marketing to the Next Level

    Imagine you’re thinking about buying CRM software for your business. Like most business people, you begin your search on the internet, typing something like “affordable CRM software.” You check out 2 of the top-ranked providers. The first site offers an article about the importance of software customized to your business. You fill out a contact form […]

    Read more

  • How The Right CRM Tool Can Help Marketers Working From Home

    Are you part of the remote marketing workforce yet? Or consider it an option for the future? You’re not alone: a report by Global Workplace Analytics showed that after the onset of the pandemic, 70% of companies are planning to adopt a hybrid work model.  But what about your campaigns? Don’t they rely on face-to-face […]

    Read more

  • The Ten Best Software Tools for Small Businesses

    There’s no question that the past few years have been exceptionally tough for small and medium businesses (SMBs) who have dealt with numerous challenges including nationwide lockdowns,  supply chain disruptions, labor shortages, and now the threat of a worldwide economic downturn.  Software technology and automation have undoubtedly enabled many small companies to adapt their business […]

    Read more

  • Happy young Asian couple and realtor agent. Cheerful young man signing some documents while sitting at desk together with his wife. Buying new house real estate. Signing good condition contract.

    10 Signs Your Business Might Need a CRM

    There comes a point in the life of any business owner where things might feel a bit… out of control. You might be frustrated because the company isn’t growing as much as you think it could. Or, on the flip side, it could be growing so fast that you’re completely overwhelmed and unsure about how […]

    Read more

  • What is Lead Nurturing and Why is it Crucial?

    Every business depends on leads to grow and flourish. You need a steady supply of qualified leads who are a good match for your products and services. You also have to take concrete steps to make your prospects more comfortable and more informed on your product or business. According to Marketing Sherpa, 73% of B2B […]

    Read more

a!
Act! ai chatbot close popup