Act! Premium gibt Ihnen die Wahl.

CRM und Marketing-Automatisierung mit vollem Funktionsumfang für Einzelpersonen und Vertriebsteams.

Selbstgehostet

Act! Premium Desktop

30 €

Nutzer/Monat
(jährliche Abrechnung)

Sie profitieren von der Sicherheit und Kontrolle einer On-Premise-Lösung, bei der Sie die Software selbst installieren und verwalten.

Cloudbasiert

Act! Premium Cloud

30 €

39 € (mit Desktop-Sync)

Nutzer/Monat
(jährliche Abrechnung)

Sie genießen den Komfort und das beruhigende Gefühl einer cloudbasierten Lösung, bei der wir uns um alle technischen Details kümmern.

Just looking for essential features in a turnkey SaaS CRM solution? Click here

Empfohlene Add-ons

Marketing Automation
Verbessern Sie Ihr CRM und optimieren Sie die Kommunikation mit Ihren Interessenten und Kunden.

Inbegriffen

Basic

Alle wesentlichen Funktionen für ein erfolgreiches E-Mail-Marketing .

2,500 E-Mails/Monat an eine unbegrenzte Anzahl von Kontakten

  • E-Mail-Marketing
  • 170+ responsive Vorlagen
  • Interaktiver Vorlageneditor
  • E-Mail-Tracking & Kennzahlen
  • Drip-Marketing 1
  • Visueller Workflow-Designer 1
  • Kampagnenkalender
  • Zustellbarkeits- und Compliance-Tools
+ 69 €*

+69 €

Account/Monat
(jährliche Abrechnung)

Select

Leistungsstarke Marketing-Automatisierung für ein besseres Customer Engagement und mehr Wachstum

25,000 E-Mails/Monat an eine unbegrenzte Anzahl von Kontakten

Wie Basic plus zusätzlich:
  • Vorgefertigte Kampagnen
  • Social-Sharing
  • HTML-E-Mail-Editor
  • Landing-Pages
  • Umfragen
  • Drip-Marketing
  • Visueller Workflow-Designer
  • Team-Management
+ 159 €*

+ 159 €

Account/Monat
(jährliche Abrechnung)

Complete

Marketing-Automatisierung mit vollem Funktionsumfang und einem zeitsparenden CRM-Workflow zur Verknüpfung Ihrer Vertriebs- und Marketingbemühungen

50,000 E-Mails/Monat an eine unbegrenzte Anzahl von Kontakten

Wie Select plus zusätzlich:
  • Marketing Automation/CRM-Workflow
  • Response-Driven-Nurture-Marketing
  • Asset-Tracking
  • Erweiterte Lead-Erfassung
  • Lead-Management und -Scoring
  • Event-Marketing
  • Tracking der Website-Aktivitäten
+ 319 €*

+319 €

Account/Monat
(jährliche Abrechnung)

Advanced

Marketing-Automatisierung mit einem erweiterten Funktionsumfang für Ihren Geschäftserfolg

100,000 E-Mails/Monat an eine unbegrenzte Anzahl von Kontakten

Wie Complete plus zusätzlich:
  • Progressive Profiling
  • A/B -Tests
*Die oben angegebene Abonnementgebühr für Act! Marketing Automation wird pro Account berechnet und jährlich in Rechnung gestellt. Für diesen Service wird keine Gebühr pro Benutzer erhoben. Der Rabatt von 25 % gilt für das erste Jahr der kostenpflichtigen Act! Marketing Automation Pläne oder für den Rest der Laufzeit des aktuellen Act! Abonnements. Das Angebot gilt nicht für Growth Suite Pläne oder bestehende Act! Marketing Automation Pläne. Das Angebot endet am 30. Juni 2022.
Benutzerdefinierte Tabellen

+ 9 €

Nutzer/Monat
(jährliche Abrechnung)

Benutzerdefinierte Tabellen

Schöpfen Sie das Potential von Act! mit den benutzerdefinierten Tabellen voll aus: Die flexibel anpassbaren Tabellen führen komplexe Datensätze, individuelle Geschäftsprozesse und spezialisierte Branchenpraktiken in Act! zusammen. Mehr erfahren →
Doppelter Zugriff (Synchronisierung Desktop Cloud)

+ 9 €

Nutzer/Monat
(jährliche Abrechnung)

Doppelter Zugriff (Synchronisierung Desktop Cloud)

Nutzen Sie eine hybride Bereitstellung für maximale Flexibilität. Ihre Daten können mühelos zwischen Desktop- und Cloud-Instanzen ausgetauscht und synchronisiert werden. Diese Zusatzoption steht ausschließlich Act! Premium Cloud Kunden zur Verfügung.
Erweiterter Support

+ 9 €

Nutzer/Monat
(jährliche Abrechnung)

Erweiterter Support

Profitieren Sie von einem VIP-Service mit Priority Queuing, Produkt-Support per Telefon, Terminvereinbarung und mehr.

Funktionen und Vorteile

CRM

BEZIEHUNGS- UND AKTIVITÄTEN-MANAGEMENT

Kundenmanagement
Verwaltung von Aufgaben und Aktivitäten
Kalender
Notizen & Historien
Unternehmen
Beziehungs-Zeitachse
Sekundäre Kontakte
In-Kontext-Karten & Web-Infos
Anruflisten & beste Leads
Benachrichtigungen & Erinnerungen
Act! Companion - Mobile App
Willkommensseite - Cockpit zur Nutzerproduktivität
Serienbrief (Mail Merge)

GRUPPEN & SUCHE

Suchen & Aufrufen
Gruppen & Filter
Dynamische Gruppen
Erweiterte Abfragen

VERKAUFSCHANCEN- & PIPELINE-MANAGEMENT

Verkaufschancen-Management
Vertriebsprozess-Management
Produkte & Preise
Ansicht für das Sales Pipeline-Management
Vertriebs-KPIs - Standard & Anpassbar
Kanban Board für Verkaufschancen

BERICHTE & ANALYSEN

Berichte
Act! Insight - Cockpits & Analysen

INTEGRATIONEN

Office-Integration - Export nach Excel/Word
Outlook-Integration - Kontakte/Kalender/E-Mail
Google-Integration - Kontakte/Kalender/E-Mail
Act! Connect - Integration in beliebte Apps

VERWALTUNG & ANPASSUNG

Nutzereinstellungen
Nutzerverwaltung
Layout-Designer
Benutzerdefinierte Felder
Benutzerdefinierte Tabellen (9 € Nutzer/Monat (jährlich abgerechnet))

PLATTFORM & TECHNOLOGIE

Datenimport
API
Desktopsynchronisierung (nur für Act! Premium Cloud) (9 € Nutzer/Monat (jährlich abgerechnet))
Cloud-Speicher (nur für Act! Premium Cloud) 6 GB
Zusätzlicher Cloud-Speicher je 4 GB (nur für Act! Premium Cloud) (417 € Nutzer/Monat (jährlich abgerechnet))

Relationship & Activity Management

  • Customer management
    Keep rich customer details, emails, documents, notes, history, activities, and more in one easy to find place.
  • Task & activity management
    Track and prioritize calls, meetings, and to-dos—all associated with your contacts.
  • Calendar
    See exactly what you have planned for the day from your Act! calendar.
  • Notes & history
    Keep a detailed record of interactions with customers and prospects so you have a full picture of each relationship.
  • Companies
    Associate Contacts with their respective Companies to understand and manage engagements comprehensively.
  • Relationship timeline
    See a visual chronology of all activities and communications associated with a customer or prospect.
  • Secondary contacts
    Record basic information about people associated with a contact without creating a new contact record.
  • In-context maps & web info
    See real-time information from the Web, in-context within each contact record – maps, social profiles, and more.
  • Call lists & Hot Leads
    Zero in on your most interested leads with intelligent Call Lists that rank campaign recipients by level of engagement.
  • Notifications & alerts
    Notifications and alerts ensure you stay on task and on time throughout your day.
  • Act! Companion – Mobile app
    Stay connected to key Act! details from wherever you work with a mobile app for iPhone®, iPad®, and Android™.
  • Welcome page – User productivity dashboard
    Start your morning with an overview of your top deals and key activities. Personalize to stay informed and productive throughout your day.
  • Mail merge
    Send personalized communications to contacts or groups with unique data from their individual customer records.

Groups & Search

  • Search & lookups
    Find what you need in an instant with powerful search options.
  • Groups & filters
    Organize similar contacts into groups for targeted communications or sales initiatives.
  • Dynamic groups
    Organize similar contacts into dynamic groups based on criteria you define.
  • Advanced queries
    Perform custom, comprehensive database queries, including searching multiple field types and ranges concurrently.
  • Search & lookups
    Find what you need in an instant with powerful search options.
  • Groups & filters
    Organize similar contacts into groups for targeted communications or sales initiatives.
  • Dynamic groups
    Organize similar contacts into dynamic groups based on criteria you define.
  • Advanced queries
    Perform custom, comprehensive database queries, including searching multiple field types and ranges concurrently.

Opportunity & Pipeline Management

  • Opportunity management
    Capture and manage key opportunity details, including status, value, estimated close dates, and more for every sales deal.
  • Sales process management
    Manage opportunities using a simple, out-of-the-box sales process or one configured to fit your company’s sales methodology.
  • Products & pricing
    Capture and manage your catalog in Act! and associate products and pricing to Opportunities.
  • Sales pipeline management view
    See a complete, visual representation of your sales pipeline at-a-glance to project revenue, adjust strategy, and quickly focus efforts. In-context KPIs provide an instant roll-up of metrics like opportunity close rate, closed-won value, open deals, and more based on filters you apply.
  • Sales KPIs – Standard & custom
    KPIs provide a quick look at sales activity and performance for the month or quarter. Create custom KPIs for additional insights into sales effectiveness.
  • Sales opportunity Kanban board
    Move sales opportunities from stage to stage through the pipeline with a simple drag-and-drop motion, and watch your sales funnel update instantly.

Reporting & Analytics

  • Reporting
    View and customize 80+ out of the box reports – from contact lists to activity reports to sales performance metrics.
  • Act! Insight – Dashboards & analytics
    Guide decision-making with rich, actionable insights from interactive Act! Insight dashboards covering individual, team, and business performance. Monitor sales, marketing, and business health KPIs to drive smarter decision-making.

Integrations

  • Office integration – Export to Excel/Word
    Interact seamlessly with Microsoft® Office from within Act!.
  • Outlook integration – Contacts/Calendar/Email
    Interact seamlessly with Microsoft® Outlook® from within Act!.
  • Google Integration – Contacts/Calendar/Email
    Integrate seamlessly with Google™.
  • Act! Connect – Integration with popular apps
    Connect with hundreds of apps that extend the power and reach of Act!, via Act! Connect.

Administration & Customization

  • Preferences
    Tailor the way Act! operates for you, your team, or your company for maximum productivity.
  • User management
    Add users to Act! with ease to get them onboarded and create a team role to then set preferences, define processes and configure security and sharing rights.
  • Layout designer
    Customize the way your customer information is viewed by configuring fields, labels, backgrounds, picklists, images, and more.
  • Custom Fields
    Add custom fields to capture data specific to your business or industry needs.
  • Custom Tables ($10 USD/user/mo)
    Maintain detailed, industry-specific data like insurance policies, service contracts, mortgages, or projects in an unlimited number of tables with Custom Tables.

Platform & Technology

  • Data import tool
    Seamlessly move all the customer information from your current CRM solution into Act! with an intuitive import tool.
  • API
    Enable external services and applications to extend or augment data or functionality to enhance your Act! experience.
  • Desktop Sync –  (for Act! Premium Cloud only) ($10/USD/user/mo)
    Deploy a desktop client and sync data back and forth to the Cloud for maximum flexibility.
  • Cloud Storage – (for Act! Premium Cloud only) (6Gb)
  • Additional Cloud storage per 4Gb – (for Act! Premium Cloud only) ($5 USD/mo)

Marketing Automation

E-Mail-Marketing
170+ responsive Vorlagen
Interaktiver Vorlageneditor
E-Mail-Tracking & Kennzahlen
Drip-Marketing1
Visueller Workflow-Designer1
Kampagnenkalender
Zustellbarkeits- und Compliance-Tools
Weitere E-Mails - (je 2500/Monat) (12 €/Monat (jährlich abgerechnet))2
Weitere Domains - (je Domain) (40 €/Monat (jährlich abgerechnet))

Kostenpflichtige Funktionen (siehe Preise)

Vorkonfigurierte, sofort nutzbare Kampagnen (€)
HTML-E-Mail-Editor (€)
Social-Sharing (€)
Landing-Pages (€)
Umfragen (€)
Team-Management (€)
Marketing Automation/CRM-Workflow (€)
Response-Driven-Nurture-Marketing (€)

Kostenpflichtige Funktionen (fortgesetzt)

Asset-Tracking (€)
Erweiterte Lead-Erfassung (€)
Lead-Management & -Scoring (€)
Event-Marketing (€)
Tracking der Website-Aktivitäten (€)
Progressive Profiling (€)
A/B-Tests (€)
  • Email marketing
    Create and send impactful email campaigns proven to drive sales to your Act! contacts.
  • 170+ responsive templates
    Get started with 170+ mobile responsive email templates that fit your industry, business, and communication style. Choose from a diverse library of promotional, transactional, webinar, and enewsletter email templates for building campaigns.
  • Interactive template editor
    Edit existing or build your own mobile responsive email campaigns using the interactive template editor.
  • Email tracking & metrics
    View real-time campaign metrics, covering opens, clicks, and comparative stats per campaign or company-wide against a time range you apply to understand the success of campaigns and improve your marketing strategy over time.
  • Drip marketing1
    Build multi-stage drip campaigns using the visual workflow designer to send a series of automated campaigns or communications to prospects and customers. View email statistics and manage subscribers in each stage of your drip campaigns.
  • Visual workflow designer1
    Use the visual workflow designer, providing a graphical representation of your company’s communication flow, to easily build drip or nurture campaigns. Edit existing stages or add new ones from this intuitive workflow view.
  • Campaign calendar
    Know when campaigns are being sent with the marketing calendar, displaying planned campaigns in day, week, and month views. Filter by user, single send campaigns, or recurring campaigns. Drill into any campaign for more detail.
  • Additional email sends – (per 2,500/mo) ($15/mo)
  • Additional domains – (per domain) ($50/mo)

Paid Features (See pricing)

  • Turnkey campaigns ($)
    Quickly jumpstart your marketing efforts using turnkey, pre-built campaigns that make it easy to schedule and send sales promotions, prospecting emails, webinar or event invitations, welcome emails, recurring newsletters, and much more.
  • HTML email editor ($)
    Import and edit existing HTML campaign templates using the WYSIWYG email editor or build new HTML campaigns from scratch.
  • Social sharing ($)
    Publish campaigns to social sites like Facebook, LinkedIn, and Twitter to engage your company’s social networks and expand your reach. Drive traffic to social networks with social buttons in the footer of your campaigns.
  • Landing pages ($)
    Select from a categorized library of pre-built landing page templates or design and create your own with step-by-step guidance. Embed lead capture forms to grow your prospect database. New leads are automatically added to Act! once a form is completed.
  • Surveys ($)
    Create online surveys and polls using multiple question types, including radio buttons, sliders, ratings, and more to gather information about prospects and customers. Responses are mapped to fields in Act! automatically for richer prospect and customer profiles.
  • Team Management ($)
    Give team members access to manage specific campaigns, templates, and landing pages.
  • Deliverability & compliance tools
    Rest-assured campaigns will reach inboxes, because Act! Marketing Automation is backed by an expert delivery team that helps you manage your company’s sender reputation, giving you outstanding delivery rates. Access numerous tools to help with GDPR compliance, spam analysis, managing opt-outs with multiple unsubscribe templates, and so much more.
  • Marketing Automation to CRM workflow ($)
    Automate workflow between sales and marketing to maximize engagement at every phase of the customer journey. Watch as Act! Marketing Automation turns real-time response metrics into sales actions—alerting everyone of new prospects, prioritizing follow-ups, and delivering a composite view of engagement in a single solution. Notify Act! users via email and create Act! activities and opportunities automatically based on campaign, landing page, and website interactions, or completed lead forms and surveys.
Drip marketing1

Paid Features (Continued)

  • Response-driven nurture marketing ($)
    Build highly personalized, response-driven nurture marketing campaigns with decision trees and one or more actions to let Act! Marketing Automation do the work for you. Campaigns are automatically triggered by recipient responses based on criteria you define. The recipient lists associated with your nurture campaigns are always up-to-date, because any changes made to associated Act! groups are automatically fed into your campaign lists.
  • Asset tracking ($)
    Measure engagement of YouTube videos and PDFs to pinpoint your company’s most impactful marketing assets. See time spent and page visits. Perform A/B testing against different assets. Implement lead capture forms and force sign-in to continue viewing assets. Drive qualified leads into Act! automatically for immediate follow-up. For deeper insights, view the asset dashboard with the number of impressions, average time spent, leads generated, ROI, and more.
  • Advanced lead capture ($)
    Take lead capture and surveys to the next level with advanced forms and surveys that allow further actions in Act!. Create Act! activities and opportunities automatically based on recipient responses. Send notifications to Act! users when responses come in. Even load contacts into specific campaigns automatically.
  • Lead management & scoring ($)
    Use lead scoring to understand your most interested prospects based on campaign engagement, survey/web form responses, and website interactions. Prioritized leads are pushed into Act! groups automatically for easy sales follow-up. Set up automated tasks and alerts in Act! to keeps deals moving and close sales faster.
  • Event marketing ($)
    Host successful webcasts and tradeshows with a nurture template designed for marketing events. Send event invitations, gather registration information, track attendees, send thank you emails, and more.
  • Website activity tracking ($)
    See the interactions of both identified and anonymous visitors on your website today, yesterday, this week, last week, or the last 30 days. View website visitors in real-time and engage with identified prospects when they’re most interested. Gain rich insights with the web intel dashboard for visitor profiling, interactions per visit, visitor bounce rates, traffic sources, and entry and exit pages. Web visits feed into lead scoring profiles and create activities for sales follow-ups in Act! automatically.
  • Progressive profiling ($)
    Gather information about a prospect over time with short surveys that display questions based on what you already know about a lead to steadily build a rich prospect profile in Act!.
  • A/B testing ($)
    Test specific elements of two campaigns to determine your most impactful subject lines, email content, and more. Use the results to continually improve your content.

Kunden-Support

Knowledgebase
Self-Service-Portal (FAQs, Anleitungen und Videos)
Produkt-Support per Telefon3
Supporttickets

Erweiterter Support - 9 € Nutzer /Monat

Hilfestellung am Telefon3
Warteschlange mit höherer Priorität
Voicemail-Rückruf
Terminvereinbarung
Support am Samstag per Telefon (nur auf Englisch)
  • Knowledgebase
    Browse help topics and search for answers to frequently asked questions.
  • Self-Service portal (FAQs, guides & videos)
    Get guidance whenever you need, with 100+ video tutorials and step-by-step guides to help you get started and continue to learn.
  • Product troubleshooting by phone3
    Call in for product troubleshooting and help accessing resources.
  • Live chat3
    Receive product troubleshooting and help accessing resources via online chat.
  • Support ticket submission
    Submit your tickets through our convenient support system.
  • Professional services ($150/hr)4
    Engage with knowledgeable Act! support reps on a per-hour basis for certain issues outside the scope of your Act! support.

Enhanced Support - $10 USD/user/mo

  • "Getting Started" scheduled call
    Get up and running and be productive quickly with an assist from the experts (New customers only).
  • How-to / feature guidance by phone3
    Get assistance with specific features so you can maximize your use of Act! and drive results.
  • Priority queuing
    Jump to the front of the line when you call in.
  • Voicemail call back
    Leave a message, we’ll hold your place, and call you back when you get to the front of the queue.
  • Appointment setting
    Set a time that works best for your schedule to get answers when it’s most convenient for you.
  • Saturday phone support
    Consult with knowledgeable support advisors on a Saturday from 9:00 a.m. – 4:00 p.m. Eastern time.

Kein Download und keine Kreditkarte erforderlich.

1 Die Basic Edition ist beschränkt auf E-Mails als einzigen verfügbaren Aktivitätstyp.
2 Die Basic Edition ist begrenzt auf 10.000 E-Mail-Sendungen pro Monat (mit inbegriffene + kostenpflichtige).
3 Montags bis freitags von 9 bis 17 Uhr.
4 Jede Professional Services-Sitzung wird mit mindestens einer Stunde abgerechnet. Keine Aufteilung oder Teilstundenabrechnung.

Sie möchten Kundschaft fürs Leben gewinnen?

Testen Sie Act! 14 Tage lang kostenlos. Kein Download und keine Kreditkarte erforderlich.