CRM Best Practice - Page 2 of 2

Building Exceptional Customer Relationships With CRM

CRM Best Practice

Every interaction you have with a customer matters. From the ease of your ordering process to the expertise of your customer support agents, every time...

Using Act! To Get To Know Your Customers

CRM Best Practice

Thorough knowledge of your customers and prospects is invaluable and critical for your company's success. A recent article from Business 2 Community highlights six fundamental...

Relationship Management Is Hitting Its Stride

Now, more than ever, technology is playing a crucial role in relationship management. Many businesses rely on software or some application to keep track of...