Short Term Customer Service vs Long Term Customer Experience
Customer service is an almost universal aspect of modern business. Between the apps, web portals, online services and a simple desire to be available to clients, most companies have gone…
Customer service is an almost universal aspect of modern business. Between the apps, web portals, online services and a simple desire to be available to clients, most companies have gone…
Thorough knowledge of your customers and prospects is invaluable and critical for your company's success. A recent article from Business 2 Community highlights six fundamental features of a long-lasting relationship…
When searching for superior CRM software, the qualities to look for include a distinguished history, a consistently powerful performance, and a continued record of adaptability to changing times and needs.…
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Before getting started with any type of marketing campaign, it's imperative to figure out what kind of brand identity you are looking to establish. Below are a few questions to…
Customer experience (abbreviated "CX" by those in the design and marketing fields) has emerged as a core component of both large and small business success. The truth is that most…
It’s well known that text messaging is a great way to communicate with friends and family but did you know that text messaging is also a great way to reach…
Act! is not only a popular software option for growing businesses; it's an essential one. Act! can help you every step of the way from helping you to nurture leads,…
Now, more than ever, technology is playing a crucial role in relationship management. Many businesses rely on software or some application to keep track of their clients. The result is…