Support Obsolescence Policy
Act! Support Obsolescence Policy is to support the current release and specific recent releases of a product. Unsupported products are not eligible for service packs, hotfixes, or compatibility updates. For access to technical support, you must have a current support plan or be a current Act! subscription customer.
See important notice about Act! licensing changes on older versions.
Important notice for Act! Pro customers.
| Act! Growth Suite v22, Act! CRM v22 |
Through 11/30/21 |
| Act! Growth Suite v21, Act! CRM v21, Act! Pro v21, & Act! Pro v22 |
Through 6/30/21 |
| Act! v20 products |
Through 11/30/20 |
| Act! v19 products |
Through 11/30/19 |
| Act! v18 products |
Through 11/30/18 |
| Act! v17 products |
Through 11/30/17 |
| Act! v16 products |
Through 11/30/16 |
| Sage ACT! 2013 (15.x) products |
Through 11/30/15 |
| Sage ACT! 2012 (14.x) products |
Through 11/30/14 |
| Sage ACT! 2011 (13.x) products |
Through 11/30/13 |
| ACT! by Sage for Real Estate 2010 (12.x) products and ACT! by Sage for Financial Professionals 2010 (12.x) products |
Through 7/31/13 |
| ACT! by Sage 2010 (12.x) products |
Through 11/30/12 |
| ACT! by Sage for Real Estate 2009 (11.x) products and ACT! by Sage for Financial Professionals 2009 (11.x) products |
Through 7/31/12 |
| ACT! by Sage 2009 (11.x) products, ACT! by Sage for Real Estate 2008 (10.0) products, ACT! by Sage for Financial Professionals 2008 (10.0) products, and ACT! for Palm OS3.0 |
Through 11/30/11 |
| ACT! by Sage 2008 (10.x) products, ACT! by Sage for Financial Professionals 2007 (9.x) products, and ACT! by Sage for Real Estate 2007 (9.x) products |
Through 11/30/10 |
| ACT! by Sage 2007 (9.x) products and ACT! by Sage Premium for Real Estate 2006 (8.x) |
Through 11/30/09 |
| ACT! by Sage 2006 (8.x) products and ACT! for Palm OS® 2.0 |
Through 11/30/08 |
| ACT! by Sage 2005 (7.x) products |
Through 11/30/07 |
| ACT! 6.x and prior versions |
Support discontinued |