Act! Support Plans & Pricing

Rest-assured, Act! has you covered with a variety of customer support options available to active Act! subscribers.

Prices Features

Standard

Get the help you need, when you need it with expert technical support.

Included with Act! Growth Suite Professional and Act! CRM.
Standard
- Getting Started Concierge call
- 12x5 phone support
- Online support tickets
- Web chat
- Support mobile app
- Self-service Getting Started resources
- Knowledgebase
- Act! Community
- Video training

VIP service!

Ultimate

Experience VIP service with North American-based advisors and more valuable benefits!

Included with Act! Growth Suite Ultimate!
Call 866-873-2006 to upgrade your support for $10 USD/user/mo
(billed annually)
VIP SERVICE!

Ultimate
Includes everything in Premier Support, plus:
- 12x5 North American-based Ultimate support advisor
- Dedicated web chat queue
- Flexible appointment setting
- Free password reset
- Guaranteed response times
- Exclusive Ultimate support web tutorials

Compare plans

Support features & benefits	Standard Support	Premier Support	Ultimate Support
12x5 phone support	•	•	•
Online support tickets	•	•	•
Web chat	•	•	•
Support mobile app	•	•	•
Self-service Getting Started resources	•	•	•
Knowledgebase	•	•	•
Act! Community	•	•	•
Video training	•	•	•
Getting started concierge call	•	•	•
Saturday phone support		•	•
Priority queuing		•	•
Appointment setting		•	•
Voicemail call back		•	•
Ultimate support advisor			•
Dedicated web chat			•
Free password reset			•
Guaranteed response times			•
Exclusive Ultimate support web tutorials			•