Act! Support Plans & Pricing

Rest-assured, Act! has you covered with a variety of customer support options available to active Act! subscribers.

    • Standard

      Get the help you need, when you need it with expert technical support. 




      Included with Act! Growth Suite Professional and Act! CRM.
    • Premier

      Save time and get answers on your schedule with flexible phone support options!




      Included with Act! Growth Suite Premier!
    • VIP service!

      Ultimate

      Experience VIP service with North American-based advisors and more valuable benefits!




      Included with Act! Growth Suite Ultimate!

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Support features & benefits Standard Support Premier Support Ultimate Support
12x5 phone support Question Mark Icon for More Details
Online support tickets Question Mark Icon for More Details
Web chat Question Mark Icon for More Details
Support mobile app Question Mark Icon for More Details
Self-service Getting Started resources Question Mark Icon for More Details
Knowledgebase Question Mark Icon for More Details
Act! Community Question Mark Icon for More Details
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Getting started concierge call Question Mark Icon for More Details
Saturday phone support Question Mark Icon for More Details
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Voicemail call back Question Mark Icon for More Details
Ultimate support advisor Question Mark Icon for More Details
Dedicated web chat Question Mark Icon for More Details
Free password reset Question Mark Icon for More Details
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Exclusive Ultimate support web tutorials Question Mark Icon for More Details