CRM Best Practice

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How a full front-office solution increases team collaboration for SMBs

CRM Best Practice

It’s 2025, and if you’re a business owner, you likely already use a customer relationship management (CRM) platform. Case in point—71 percent of small businesses used a CRM platform in 2024. And 81 percent of organisations intended to increase their CRM budget in the next year. These numbers aren’t surprising, considering that CRM systems offer […]

Act! Channel Partner Spotlight – TendenZ

CRM Best Practice

TendenZ has been a trusted Act! Certified Consultant for over 25 years, not only delivering CRM solutions; but striving to be a long-term partner for Act! customers. This highly engaged level of service continues to grow TendenZ’s knowledge, experience, and expertise which ultimately empowers the success of its customers. With certified Act! CRM consultants, marketing […]

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6 Reasons You Should Leverage Templates in Your CRM Workflow

CRM Best Practice

Whether you’re running a global corporation or a bootstrapped startup, the right CRM (customer relationship management) platform can help you acquire and retain customers. It also lets you implement workflows to automate routine tasks, such as following up with an active lead or sending subscription renewal reminders in real-time. But how do you maximise the […]

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6 Networking tips for entrepreneurs to build profitable relationships

Whether you’re trying to raise funds for your startup, partner with established companies, or find mentors, knowing the right people will make your job much easier. This is why a recent survey reported that 78% of entrepreneurs consider networking a deciding factor in their startup’s success. Networking with industry peers, investors, and successful business owners […]

5 Key Marketing Benefits of a CRM System

CRM Best Practice

Have you ever noticed how some brands always pitch you the right offers at the right time and price? That’s one of the benefits of CRM software. The best CRMs help small business owners collect, organise, and manage customer data. They also provide valuable insights to help you define sales processes and design marketing campaigns […]

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CRM for nonprofits: How to pick the right one for you.

CRM Best Practice

All nonprofits — no matter what size or area they serve — facemany of the same challenges. They have to manage both paid employees and volunteers. Attract new donors and deepen relationships with existing ones. Create marketing campaigns and launch fundraisers. Although the list might seem endless, many nonprofits have tackled it head-on with tremendous […]

Act! Channel Partner Spotlight – Allied Financial Software, Inc.

CRM Best Practice

Creating trustworthy relationships with clients through fast, accurate, and personalised care makes financial services professionals stand out among others. Fortunately, Allied Financial Software, Inc. has the products and expertise to help financial and insurance professionals stay organized and on top of their priorities, giving them more time to focus on building relationships with clients and […]

Real Estate CRM: A Complete Guide

A recent study estimates that 87% of home buyers use a real estate agent. At the same time, 94% of those buyers reported that they were satisfied with their experience. Satisfied customers are often repeat customers who likely provide referrals, thereby making them crucial to the success of today’s real estate professionals. Investing in a […]