Act! System Requirements

All minimum system requirements are based on a single-user environment (one Windows client user accessing a local database or one web client user accessing a hosted database) and do not represent requirements for optimum performance of your Act! implementation. Recommended server system requirements are for environments of more than one user. Customer registration and activation are required and you must purchase one license of Act! per user. Your system must meet the minimum requirements to be eligible for technical support.

Act! Premium Cloud *Also applicable for Act! CRM Classic

Server System Requirements

Supported Opperating Systems

Database Server

Supported Office Integrations

  • Microsoft® Office 2021 (32-bit and 64-bit)
  • Microsoft® Office 2019 (32-bit and 64-bit)
  • Microsoft® Office 2016 (32-bit and 64-bit)
  • Microsoft® Exchange and Office 365 for contact and calendar synchronization (Further information around Exchange support is available here)
  • .NET 4.8

Mobile Client System Requirments

Supported Browsers

Act! Premium (v25) / Act! Growth Suite (v25) - Access via Windows®

System Requirements

Supported Operating Systems

Database Server

  • Act! uses SQL Server® 2019 Express or your existing installation of SQL Server 2014 R2 or newer
  • Act! requires that Microsoft SQL Server run on Intel or AMD-based devices with x64 processors

Supported Office Integrations

  • Microsoft® Office 2021 (32-bit and 64-bit)
  • Microsoft® Office 2019 (32-bit and 64-bit)
  • Microsoft® Office 2016 (32-bit and 64-bit)
  • Microsoft® Exchange and Office 365 for contact and calendar synchronization (Further information around Exchange support is available here)
  • .NET 4.8

Mobile Client System Requirements

  • Apple iOS
  • Google Android

Act! Premium (v25.1) – Access via Web

Server System Requirements

Supported Operating Systems

Database Server

  • Act! uses SQL Server® 2019 Express or your existing installation of SQL Server 2014 R2 or newer
  • Act! requires that Microsoft SQL Server run on Intel or AMD-based devices with x64 processors

Supported Office Integrations

  • Microsoft® Office 2021 (32-bit and 64-bit)
  • Microsoft® Office 2019 (32-bit and 64-bit)
  • Microsoft® Office 2016 (32-bit and 64-bit)
  • Microsoft® Exchange and Office 365 for contact and calendar synchronization (Further information around Exchange support is available here)
  • .NET 4.8

Mobile Client System Integration

  • Apple iOS
  • Google Android

Supported Browsers