With Act! subscription, you always have access to the newest feature and platform enhancements as soon as they’re released.
Join us to hear what’s new with Act! since your version and explore all the new features available in Act! v19.
Date: June 7th, 2017 | Time: 9:00AM Pacific
Act! Pro & Act! Premium v19.2 Released
Act! v19 continues to deliver enhancements that maximize your productivity and subscription value—making your Act! experience even better!
Now compatible with Microsoft® SQL Server 2016 and Windows® Server 2016.
Focus in on campaign results by date with a new date range filter in the Call List1.
Do more from the app! Schedule and update activities and to-dos.
Enjoy new rich text controls when entering notes, history, and more. Controls include new options for fonts, font sizes, strikethrough formatting, text background colors, and bullet points.
Benefit from our ongoing commitment to a best-in-class user experience with customer-driven updates.
1 Additional fee required.
*Requires an active Act! Premium subscription.
Act! v19.1 Released
Act! v19 continues to maximize your productivity and your subscription value!
Connect with popular eCommerce solutions BigCommerce, Ecwid, Etsy, Shopfy, Volusion, and WooCommerce for visibility into customer purchase history in Act! Premium. Use those details to have informed sales conversations and send targeted marketing campaigns. Setup is fast and easy—no technical expertise needed.
Benefit from dozens of quality updates that improve your user experience.
Capture details on the spot and easily associate history to Act! Premium contacts and other users with @ mentions.
*Requires an active Act! Premium subscription.
The new Act! v19 is now available!
Now 64-bit compatible, the new Act! v19 is designed to maximize your productivity and your subscription value!
Work with the Microsoft® Office products you rely on every day, because Act! is now 64-bit compatible.
Extend the power and reach of Act! Premium with modern, new Connections. Act! Companion* keeps you connected to key Act! Premium v19 details from iPhone® or Android™¹. Act! Premium Contact Link helps you streamline your workflow between Act! and Outlook®. No web server, no problem! You can leverage these Web API-based connections as a Windows® user too with Act! Connect Link.
Save valuable time with performance improvements to Act! emarketing—campaigns send up to 5 times faster! Act! emarketing campaign management is also more efficient with improvements to email campaign history on the Contact Record, live feedback on your current service level, and more.
Benefit from customer-driven feature enhancements that make Act! even easier to use, including 30+ refreshed reports, hundreds of quality updates, and more.
¹ Works with iOS versions 9.x and up, and Android Lollipop and Marshmallow.
Act! Premium v18.2 Released
The all-new Act! Connect Link delivers the power of the Act! Connect integration platform to Act! Premium desktop users with no complicated setup – simply install and go! Now, whether you are using the web, desktop, or Cloud version of Act! Premium, it’s easier than ever to leverage the power of Act! Connect for simple integrations with hundreds of popular business apps that help you save time and accelerate your sales and marketing efforts.
New Act! emarketing administrative features allow admins to designate which users can send emarketing campaigns, and from which sender profile.
Additional administration and security options for Act! Premium Web API gives administrators expanded control over how the Web API and related integrations are used within their business.
Act! Premium for Web updates enhance the usability of Opportunities by allowing users to manage Opportunity processes and products from the web client. Additionally, Act! Premium for Web users can streamline management of Contacts using the Copy/Move Contact Data option, making it easier to manage the integrity of their Act! data.
Dozens of performance and quality enhancements across the product portfolio based on user and partner feedback.
Act! Premium v18.1 Released
Easily identify, organize, and keep track of the contacts you communicate with the most, with the all-new Favorite Contacts checkbox. And, get more insight into your sales pipeline history with a new Activity Create Date stamp.
Act! Connect puts integration with hundreds of popular business apps at your fingertips! Quickly and easily set up connections between Act! and Outlook®, Slack, PayPal®, Wufoo™, QuickBooks Online, and more! Enrich your Act! data and trigger actions that save time and accelerate your sales and marketing efforts. The improved installation of Act! Web API with Act! Premium for Web ensures you have the tools you need to get started with Act! Connect services, or create custom integrations.
Stay compatible with the latest updates including support for Chrome™ and Internet Explorer® 11 (without Compatibility Mode), plus experience dozens of performance and usability improvements based on customer feedback.
Act! Premium v18 is here!
Act! v18 brings a host of compatibility and productivity enhancements, new Act! emarketing administrative features, a fresh, modern look for Act! Premium for Web, and more! Extend the power of Act! and streamline efficiency with an all-new web API platform that allows for meaningful connections to business productivity tools, and stay up-to-date with the newest features available for Act! with flexible subscription plans – now including expert technical support.
Google Chrome™ Compatibility
Google released Chrome™ version 46 on October 16th, which removed a specific popup function in Chrome™ that is unfortunately used in over 200 areas within Act!. This has caused disruption to Act! Premium customers using the web interface in the Chrome™ browser.
This update was anticipated and we are aggressively working on a comprehensive update for all our Act! Premium v17 customers. In the meantime, we recommend using the Internet Explorer® browser for immediate access for Act! Premium for web and Act! Premium Cloud.
We understand the importance of browser choice and are committed to resolving this issue for all specific versions of Act! v17. All issues are currently being tested and will be included in Act! v18, which has an anticipated release date in mid-December.
Windows® 10 Compatibility
Microsoft announced the release of Windows® 10 on July 29, 2015. Upgrading to Windows® 10 introduces many new features, some of which may affect Act!. We highly recommend performing a complete backup of your Act! database prior to upgrading to Windows®, though the current version of Act! (v17) is fully supported. We have additional recommendations to make your transition as smooth as possible - please visit the following Knowledgebase article to review our best practice guide: KB#38171.
For known issues and workarounds for using Act! v17 and later with Windows® 10, please visit KB#38170.
Note: Previous versions of Act! may have issues that cannot be resolved; review the KB above for details. Future releases of Act! will be fully tested and supported on Windows® 10.
New Name, New UI
Act! Essentials (formerly Act! Cloud) has been renamed! We have also updated the user interface. You will still see all the great same features but with an updated look - we hope you will like what we’ve done.
Check out the all-new, redesigned Act! emarketing template editor, with improvements to help you save time and market more effectively.
Optimized template storage makes it easy to quickly navigate and locate all your templates from one organized library.
Redesigned icons help you interact with your templates more efficiently, directly from previews and in edit mode.
Consolidated editing tools including redesigned tool tabs and editing options for images, help you create and customize professional-looking templates faster and easier.
Act! Premium v17.2 Released
Act! emarketing improvements include a refreshed dashboard in Act! to help guide you on what to do next, improved template organization for more efficient email campaign sending, and additional reporting tools to help you have more visibility into your email success. Plus, check out the all-new, redesigned template editor!
Do more, faster with new global scheduling preferences, enhanced keyword filtering for Notes and Activities, and easily-accessible find/replace commands for Lookup fields.
Stay compatible with the latest enhancements to popular business tools like Google Chrome.
Make Act! work for you with a more personalized experience including Act! notifications customizable big buttons, and default History options - now available for Windows® and Web!
Multi-user Features Now Available in Act! Essentials
Act! Essentials makes it easy for you to collaborate with teammates and keep up with the latest contact updates, to-dos, and activities - all in a single location, from any device. Multi-user functionality allows you to share contacts and keep track of all interactions, while still maintaining personal to-do lists and agenda items. Learn more
Act! subscription is now available!
Subscription options start at $10 for Act! Essentials and $25 for Act! Premium.¹ Don't want to worry about the technical details? We've got you covered. For just an additional $10, we'll host Act! Premium for you!² Plus, all Act! Premium subscriptions include support, email marketing, and access to all the new features and compatibility updates as they're released. Act! has a solution that's perfect for your business. Check out plans and pricing for Act! Premium and read the Press Release.
Act! Premium v17.1 Released
Enhanced Call List functionality enables users to take actions directly from the Call List - like scheduling follow-ups, and creating Histories and Lookups.
Additional customization options give users a more personalized experience - including customizable big buttons, Act! Notifications, and default History options.
Usability improvements help streamline activities like import and duplicate checking (on Windows® and Web!), Global Web Info preference management, and additional options for URL links in Documents.
Say hello to Act! v17, the newest and most intelligent version of the #1 best-selling contact and customer manager. With enhancements to integration and automation, it's easier than ever to turn your marketing efforts into successful sales.
Enhanced Act! emarketing fuses your marketing and sales efforts together for individuals and now teams, by enabling automation of key follow-up activities driven by intelligence from campaigns and web forms.
Optimize your workforce and drive productivity with mobile enhancements, integration with popular business tools like Dropbox and SharePoint™, and new Outlook® sync options that help you save time and stay organized, so you can market and sell intelligently.
Get more done with streamlined configuration and access options, including automated silent install for larger deployments, the ability to configure remote databases for Act! Premium for Web, and enhancements to Global Preferences - all designed to help your efficiency.
Discover the new, modern look of Act!, and easily access resources, tools, and a variety of apps that help you get more out of your solution.
Act! Premium v16.1 Released
Integrated Act! emarketing allows you to create, send, and track professional, eye-catching campaigns that reach customers and prospects with the right message at the right time - all from within Act!.
Act! Marketplace within Act! gives you easy access to a variety of apps that help extend the power and possibilities of Act! - including dozens of premium apps for integrated accounting, data management and reporting. Visit the Marketplace
Maintaining a competitive edge requires you to work smarter to accomplish more.
Streamlined Company Management & Global Actions increase sales effectiveness by driving informed, efficient action based on automatically consolidated contact details and global activity scheduling.
New Calculated Fields drive Prioritization and Maximize Customer IQ to help increase productivity via insight and automation that drives sales and enhances relationships.
New History View helps you easily locate, analyze, and act on data within a dynamic view of all completed actions to gain an insightful look back on your contacts.
Act! Premium Mobile Enhancements drive productivity in the field by putting key functionality - like Groups and Companies - at your fingertips.
Usability and system improvements allow you to save time and rest assured that your system and data are healthy and secure with global activity rescheduling, proactive system alerts, and streamlined field and layout configuration.
Swiftpage Completes Acquisition of Sage ACT! and Sage Saleslogix Businesses
Swiftpage announced today it has finalized its acquisition of the Act! and Saleslogix customer relationship management (CRM) businesses from The Sage Group plc. The new combined company, which now provides integrated marketing and CRM solutions to more than 1,000 resellers and millions of end users worldwide, is headquartered in Colorado and has 300 employees in offices in the United States and the United Kingdom. Read more.
Business never rests and neither should your technology.
Sage ACT! Premium Mobile with Opportunities gives you real-time, mobile access to your Sage ACT! Premium Contact, Calendar, and Opportunity details from your iPhone®, iPad®, or Android™ device.
Social Updates are now available to help you capitalize on unique social insight by viewing and interacting with customers’ LinkedIn® and Facebook® profiles from within their contact record.
Social Sharing helps you extend your reach beyond just email by automatically posting your Sage E-marketing for ACT! campaigns to popular social media sites and allowing recipients to share with their network.
Smart Task Enhancements save you even more time because Smart Tasks now run even when Sage ACT! is closed, and automatically update record fields once your selected conditions are met.