Upgrade with Confidence

Act! v23 delivers performance and usability enhancements across the solution, designed to streamline and optimize the user experience to ensure maximum productivity.  Benefit from a revamped Outlook Add-in, a new Word Add-in, innovations in Act! Marketing Automation, and more. See what’s new since your version below.  

To learn more, talk to one of our Act! specialists today!
Call 866-219-7082
2021 timeline showcasing the email capabilities
  • Act! Marketing Automation Innovations
    Question Mark Icon for More DetailsTake your marketing to new heights with Preference and Unsubscribe Centers, new Folders and Teams capabilities, and numerous enhancements to help you effectively get the word out and stay in touch with customers.
  • Revamped Outlook and Word Add-Ins
    Question Mark Icon for More DetailsInteract seamlessly with the tools you rely on every day. Revamped Outlook and Word Add-ins streamline daily tasks for maximum productivity.
  • User-Driven Performance & Productivity Enhancements
    Question Mark Icon for More DetailsBenefit from performance and usability enhancements across to the solution, based on extensive input and validation from Act! customers across the globe - rigorously vetted to ensure quality.
2020 timeline with a screenshot of the sales pipeline integration on the act! CRM platform
  • User Experience & Performance Enhancements
    Question Mark Icon for More DetailsBenefit from 240+ enhancements across the product suite including a re-styled Opportunity pipeline view, an enhanced Outlook® add-in ribbon with 64 bit compatibility, increased start-up-speed, and much more.
  • Pre-Built Marketing Asset Library
    Question Mark Icon for More DetailsDrive effective outreach with categorized, pre-built marketing campaigns, templates, and landing pages with guided setup in Act! Marketing Automation. Plus, leverage new captcha controls, visual survey reports, and export capabilities.
  • Mobile App Productivity Tools
    Question Mark Icon for More DetailsExperience maximum productivity on the go with access to Hot Leads from Marketing Automation, configurable Activity notifications by type, native calendar integration, and a refreshed user interface in the Act! Companion mobile app.
2019 timeline that shows a screengrab of a task list
  • Personalized Home Screen 
    Question Mark Icon for More DetailsStart your day from the all-new, personalized home screen. Think of this new view as your Act! hub, enabling you to navigate the application from an easy-to-use interface, keep track of important items, and engage with your customers—close deals, manage campaign leads, and view your Call List. Make customizations to see what's most relevant to you and improve your daily productivity. You also have easy access to key getting started resources to get up and running quickly.
  • Modernized Look & Feel 
    Question Mark Icon for More DetailsExperience the modernized look and feel of Act! complete with a user-centric design approach, fresh colors, and all-new icons. This new in-product design is not only visually stunning, it helps you interact with key areas of Act! that aid in getting work done quickly and efficiently, or do the work for you.
  • Marketing Automation Features & Insights
    Question Mark Icon for More DetailsQuickly jumpstart your marketing efforts using turnkey, pre-built campaigns that make it easy for you to send sales promotions, sales prospecting emails, webinar and event invitations, welcome emails, ongoing newsletters, and so much more. Additionally, enjoy quick access to powerful Marketing Automation features and insights from the contact record—send a tracked email, add the selected contact into an existing campaign, and see contextual score and campaign data.
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timeline showing clients from 2018
  • Powerful Marketing Automation 
    Question Mark Icon for More DetailsOptimize all the ways you communicate with prospects and customers to maximize engagement and drive business growth with Marketing Automation functionality in Act!.
  • Dynamic Sales Pipeline Management
    Question Mark Icon for More DetailsSee a complete, visual representation of your sales pipeline to project revenue, adjust strategy, and quickly focus efforts. In-context KPIs provide an instant roll-up of metrics like opportunity close rate, closed-won value, open deals, and more based on filters you apply.
  • Custom Tables
    Question Mark Icon for More DetailsUnlock the full potential of Act! with Custom Tables, providing maximum adaptability to bring complex data sets, unique business processes, and specialized industry practices together in Act!.
  • Industry Template Library
    Question Mark Icon for More DetailsLeverage out-of-the-box Custom Tables templates for Consulting, Event Planning, Insurance, Loans, Mortgage, Product Inventory, Projects, Realty, Service, Software, and more.
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2017 timeline showing a phone with a contact on the screen
  • Interactive Dashboards
    Question Mark Icon for More DetailsGuide decision-making with rich, actionable insights from interactive Act! Insight dashboards covering individual, team, and business performance.
  • Mobile App
    Question Mark Icon for More DetailsStay connected to key Act! details from wherever you work with Act! Companion, a native mobile CRM app designed for iPhone®, iPad®, and Android™.
  • Seamless Outlook® Integration
    Question Mark Icon for More DetailsStreamline workflow between Act! and Microsoft® Outlook® with Act! Contact Link. Attach the text of an Outlook® email to Act!, create or edit Act! contacts, and schedule or view Act! activities—all from within Outlook®.
  • eCommerce Connections
    Question Mark Icon for More DetailsConnect with popular eCommerce solutions BigCommerce, Ecwid, Etsy, Shopify, Volusion, and WooCommerce for visibility into customer purchase history in Act!.
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Using an older version of Act!?

See a comprehensive list of all the new features introduced since your version.