Small Business Success
Common Characteristics of High-Performing Teams
All organisations are made up of teams. The performance of these teams influences the overall success of a business. This is the case in both small startups and large multinational organisations. In this article, we’ll look at what makes a high-performing team, as well as explore practical steps your business can take to build high-performing […]
Continue Reading10 Signs Your Business Might Need a CRM
There comes a point in the life of any business owner where things might feel a bit… out of control. You might be frustrated because the company isn’t growing as much as you think it could. Or, on the flip side, it could be growing so fast that you’re completely overwhelmed and unsure about how […]
Continue ReadingCRM: On-premise or Cloud?
Everyone’s talking about the cloud as the place for storing data and running applications. Recently the direction of travel and working remotely has certainly been in its favor, but is it the right choice when it comes to customer relationship management software? Some are staunch cloud advocates, while others will take some persuading that […]
Continue ReadingCloud-Based CRM: A must-have for your work-from-home business
Maybe you’ve always been a proponent of remote work. Or maybe your small business recently made the switch? Either way, you’re now in a situation where your team is split up in different locations, connected only by the Internet. You might have questions. Will it affect the team’s productivity? And will it impact my small […]
Continue ReadingThe Best Contact Management Software Tools for Small Businesses
As the inspirational speaker Bob Hooey once said: if you don’t take care of your customer, your competitor will. The challenge, however, is to understand what it means to take care of them. And what better place to start than with contact management software? In a nutshell, it will help you understand who your customers are, […]
Continue ReadingNine Practical Steps to be More Productive at Work
Everyone struggles with productivity at one point or another. When this happens, it feels like a challenge to complete even the simplest of tasks. Luckily, there are things you can do to get back on track. In this article, we’ll look at how you can be more productive at work. To keep things clear, we’ve […]
Continue ReadingSix Practical Tips to Improve Team Communication
In studies that explore high-performing teams, there is one metric that shows up again and again as a predictor of success: communication. This suggests that teams that interact with each other effectively are more likely to function well. Ultimately, how well your team performs will affect the success of your business. In this article, we’ll […]
Continue Reading5 best accounting software for small businesses
Managing your accounts and cash flow efficiently and effectively is key to the success of any small business, so why are so many companies still using manual accounting methods? According to research, almost one-third of small businesses are relying on manual processes such as pen and paper or Microsoft Excel to manage their expenses. It’s […]
Continue ReadingThe best productivity apps for your small business
Quick question before you read this post – how much of your to-do list have you ticked off today? If the answer is “not much” or if you don’t even have a to-do list then read on my friend. At least one app mentioned in this article will significantly improve your productivity. In today’s market, mere […]
Continue ReadingHow to use social media for your small business
There’s a big difference between using social media in any old way and using social media effectively to help drive your business goals. And the stats suggest that most businesses aren’t using social media effectively: 88% of businesses are using social media yet 96% of people who are talking about your brand online don’t follow […]
Continue ReadingWhy Invest in a CRM for Small Businesses
Establishing intense personal relationships with customers should be a top priority for all small (but budding) businesses. Almost every small enterprise counts on word of mouth and customer referrals as the main lead generating tool and to achieve the pertinent level of customer satisfaction, you have to treat them like they REALLY matter. As the […]
Continue Reading7 simple growth hacks to grow your small business
As a small business owner, it’s easy to become so preoccupied with the day-to-day operations of your company that you don’t feel like you have any time, money or resources left to grow it. Of course, growth is critical if your business is going to survive and thrive in the long-term. Without it, customer churn […]
Continue ReadingHow to choose the best marketing automation software
A marketing automation solution can help your business in many ways. From advanced email campaigns allowing you to nurture leads based on your prospects’ behaviour, to lead scoring to help your sales team prioritise follow-ups, marketing automation software offers a range of features that translate into smarter marketing activities, better sales and marketing alignment, and increased lead […]
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