While Act! has the flexibility to integrate with a wide range of other applications, ideally it should be at the center of things, where it’s best suited for managing the wealth of information that is vital to any business.
When Alex Kramer took over pumping and fabrication firm NECO Systems back in 2006, on everybody’s desk was a Rolodex.
That meant, if you needed a customer’s phone number, you had to shout around the office to find someone who had it.
Worse still, the company’s entirely paper-based systems meant historic information was kept in physical files and folders indexed by job number.
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