Customer Success | Münchner Versorgungsmanagement AG

Act! and Münchner Versorgungsmanagement AG

Act! boosts customer satisfaction and specialist pension company benefits

When your reputation in a specialist financial market depends on the quality and independence of your advice, you need to make sure your company delivers the highest levels of customer satisfaction possible.

"Act! offers a total service package that has helped us grow, so I can wholeheartedly recommend it to others."

Micha Martin Lauterjung
CEO

Industry

Real Estate

Solution

Act! Growth Suite

Deployment

Cloud

Users

Results

By enabling employees to share vital customer information across the entire company, Act! has helped MVM improve the transparency of its client relationships.
Act! has allowed MVM to configure individual business processes to their precise requirements, making the company more efficient and profitable.

The reports that Act! is able to generate about the success of individual campaigns mean that marketing activities can be optimally targeted.
The higher level of customer satisfaction is reflected in the increase in revenues and number of employees, with Act! making a significant contribution to that success, according to CEO Micha Martin Lauterjung.

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