Customer Success

MVM

 
Act! and Münchner Versorgungsmanagement AG

Act! boosts customer satisfaction and specialist pension company benefits

When your reputation in a specialist financial market depends on the quality and independence of your advice, you need to make sure your company delivers the highest levels of customer satisfaction possible.

"Act! offers a total service package that has helped us grow, so I can wholeheartedly recommend it to others."

Micha Martin Lauterjung
CEO

icoIndustry

Industry

Real Estate

icoIndustry

Solution

Act! Growth Suite

icoIndustry

Deployment

Cloud

icoIndustry

Users

5+

Results

  • By enabling employees to share vital customer information across the entire company, Act! has helped MVM improve the transparency of its client relationships.
  • Act! has allowed MVM to configure individual business processes to their precise requirements, making the company more efficient and profitable.
  • The reports that Act! is able to generate about the success of individual campaigns mean that marketing activities can be optimally targeted.
  • The higher level of customer satisfaction is reflected in the increase in revenues and number of employees, with Act! making a significant contribution to that success, according to CEO Micha Martin Lauterjung.

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