Switching to Act! pays off for mortgage specialist
The ability of Act! to capture, retrieve and use customer information can give a small business the competitive advantage.
“When every other small mortgage broker is embracing technology, I believe that Act! gives me an edge.”
Paul Barnden
Owner
Results
- Much faster retrieval of archived material about his clients, which means Paul can save up to one hour a day.
- Ability to react instantly when clients get in touch after what can be long periods.
- Immediate access to client information gives the sense of professionalism that Paul wants for his business.
- If problems do occur during the mortgage process, Paul can address them quickly, helping clients secure the homes that they want.
- Act! offers a much more organized approach to communication, with clients being contacted at the right time and in the right way.
- Act! is an uncomplicated system that’s simple to learn and use for any single person business that needs to manage its client base more effectively.