What's New Since Your Version

A multitude of product innovations, feature enhancements, and compatibility updates have been introduced since your version. Check out all the new features by product and version below!


v18 Act! Premium


Act! Premium v18 is here!

Act! v18 brings a host of compatibility and productivity enhancements, new Act! emarketing administrative features, a fresh, modern look for Act! Premium for Web, and more! Extend the power of Act! and streamline efficiency with an all-new web API platform that allows for meaningful connections to business productivity tools, and stay up-to-date with the newest features available for Act! with flexible subscription plans – now including expert technical support.

Act! Premium


Google Chrome™ Compatibility

Google released Chrome™ version 46 on October 16th, which removed a specific popup function in Chrome™ that is unfortunately used in over 200 areas within Act!. This has caused disruption to Act! Premium customers using the web interface in the Chrome™ browser.

This update was anticipated and we are aggressively working on a comprehensive update for all our Act! Premium v17 customers. In the meantime, we recommend using the Internet Explorer® browser for immediate access for Act! Premium for web and Act! Premium Cloud.

We understand the importance of browser choice and are committed to resolving this issue for all specific versions of Act! v17. All issues are currently being tested and will be included in Act! v18, which has an anticipated release date in mid-December.

Act! Premium


Windows® 10 Compatibility

Microsoft announced the release of Windows® 10 on July 29, 2015. Upgrading to Windows® 10 introduces many new features, some of which may affect Act!. We highly recommend performing a complete backup of your Act! database prior to upgrading to Windows®, though the current version of Act! (v17) is fully supported. We have additional recommendations to make your transition as smooth as possible - please visit the following Knowledgebase article to review our best practice guide: What are the best practices for using Act! v17 and later with Windows 10?

For known issues and workarounds for using Act! v17 and later with Windows® 10, please visit Known issues and workarounds for using Act! v17 and later with Windows 10

Note: Previous versions of Act! may have issues that cannot be resolved; review the KB above for details. Future releases of Act! will be fully tested and supported on Windows® 10.

Act! Essentials


New Name, New UI

Act! Essentials (formerly Act! Cloud) has been renamed! We have also updated the user interface. You will still see all the great same features but with an updated look - we hope you will like what we’ve done.

Learn more

v2.5 Act! emarketing


Check out the all-new, redesigned Act! emarketing template editor, with improvements to help you save time and market more effectively.

Optimized template storage

Optimized template storage makes it easy to quickly navigate and locate all your templates from one organized library.

Redesigned icons

Redesigned icons help you interact with your templates more efficiently, directly from previews and in edit mode.

Consolidated editing tools

Consolidated editing tools including redesigned tool tabs and editing options for images, help you create and customize professional-looking templates faster and easier.

v17.2 Act! Premium


Act! Premium v17.2 Released

Act! emarketing improvements

Act! emarketing improvements include a refreshed dashboard in Act! to help guide you on what to do next, improved template organization for more efficient email campaign sending, and additional reporting tools to help you have more visibility into your email success. Plus, check out the all-new, redesigned template editor!

Do more, faster

Do more, faster with new global scheduling preferences, enhanced keyword filtering for Notes and Activities, and easily-accessible find/replace commands for Lookup fields.

Stay compatible

Stay compatible with the latest enhancements to popular business tools like Google Chrome.

Make Act! work for you

Make Act! work for you with a more personalized experience including Act! notifications customizable big buttons, and default History options - now available for Windows® and Web!

Download Act! v17.2 Updates

Act! Essentials


Multi-user Features Now Available in Act! Essentials

Multi-user functionality

Act! Essentials makes it easy for you to collaborate with teammates and keep up with the latest contact updates, to-dos, and activities - all in a single location, from any device. Multi-user functionality allows you to share contacts and keep track of all interactions, while still maintaining personal to-do lists and agenda items. Learn more



Act! subscription is now available!

Act! works the way you do

Subscription options start at $10 for Act! Essentials and $25 for Act! Premium.¹ Don't want to worry about the technical details? We've got you covered. For just an additional $10, we'll host Act! Premium for you!² Plus, all Act! Premium subscriptions include support, email marketing, and access to all the new features and compatibility updates as they're released. Act! has a solution that's perfect for your business. Check out plans and pricing for Act! Premium and read the Press Release.

v17.1 Act! Premium


Act! Premium v17.1 Released

Enhanced Call List³ functionality

Enhanced Call List functionality enables users to take actions directly from the Call List - like scheduling follow-ups, and creating Histories and Lookups.

Additional customization options

Additional customization options give users a more personalized experience - including customizable big buttons, Act! Notifications, and default History options.

Usability improvements help streamline activities

Usability improvements help streamline activities like import and duplicate checking (on Windows® and Web!), Global Web Info preference management, and additional options for URL links in Documents.

Download Act! v17.1 Updates

v17 Act! Premium


Say hello to Act! v17, the newest and most intelligent version of the #1 best-selling contact and customer manager. With enhancements to integration and automation, it's easier than ever to turn your marketing efforts into successful sales.

Enhanced Act! emarketing

Enhanced Act! emarketing fuses your marketing and sales efforts together for individuals and now teams, by enabling automation of key follow-up activities driven by intelligence from campaigns and web forms.

Optimize your workforce and drive productivity

Optimize your workforce and drive productivity with mobile enhancements, integration with popular business tools like Dropbox and SharePoint™, and new Outlook® sync options that help you save time and stay organized, so you can market and sell intelligently.

Get more done with streamlined configuration and access options

Get more done with streamlined configuration and access options, including automated silent install for larger deployments, the ability to configure remote databases for Act! Premium for Web, and enhancements to Global Preferences - all designed to help your efficiency.

Discover the new, modern look of Act!

Discover the new, modern look of Act!, and easily access resources, tools, and a variety of apps that help you get more out of your solution.

v16.1 Act! Premium


Act! Premium v16.1 Released

Integrated Act! emarketing

Integrated Act! emarketing allows you to create, send, and track professional, eye-catching campaigns that reach customers and prospects with the right message at the right time - all from within Act!.

Act! Marketplace within Act!

Act! Marketplace within Act! gives you easy access to a variety of apps that help extend the power and possibilities of Act! - including dozens of premium apps for integrated accounting, data management and reporting. Visit the Marketplace

Download Act! v16.1 Updates

v16 Act! Premium


Maintaining a competitive edge requires you to work smarter to accomplish more.

Streamlined Company Management & Global Actions

Streamlined Company Management & Global Actions increase sales effectiveness by driving informed, efficient action based on automatically consolidated contact details and global activity scheduling.

New Calculated Fields

New Calculated Fields drive Prioritization and Maximize Customer IQ to help increase productivity via insight and automation that drives sales and enhances relationships.

New History View

New History View helps you easily locate, analyze, and act on data within a dynamic view of all completed actions to gain an insightful look back on your contacts.

Act! Premium Mobile Enhancements

Act! Premium Mobile Enhancements drive productivity in the field by putting key functionality - like Groups and Companies - at your fingertips.

Usability and system improvements

Usability and system improvements allow you to save time and rest assured that your system and data are healthy and secure with global activity rescheduling, proactive system alerts, and streamlined field and layout configuration.



Swiftpage Completes Acquisition of Sage ACT! and Sage Saleslogix Businesses

Swiftpage announced today it has finalized its acquisition of the Act! and Saleslogix customer relationship management (CRM) businesses from The Sage Group plc. The new combined company, which now provides integrated marketing and CRM solutions to more than 1,000 resellers and millions of end users worldwide, is headquartered in Colorado and has 300 employees in offices in the United States and the United Kingdom. Read more.

v15 Sage Act! Premium


Business never rests and neither should your technology.

Sage ACT! Premium Mobile with Opportunities

Sage ACT! Premium Mobile with Opportunities gives you real-time, mobile access to your Sage ACT! Premium Contact, Calendar, and Opportunity details from your iPhone®, iPad®, or Android™ device.

Social Updates

Social Updates are now available to help you capitalize on unique social insight by viewing and interacting with customers’ LinkedIn® and Facebook® profiles from within their contact record.

Social Sharing

Social Sharing helps you extend your reach beyond just email by automatically posting your Sage E-marketing for ACT! campaigns to popular social media sites and allowing recipients to share with their network.

Smart Task Enhancements

Smart Task Enhancements save you even more time because Smart Tasks now run even when Sage ACT! is closed, and automatically update record fields once your selected conditions are met.

Business technology updates

  • Windows® 8
  • Windows Server® 2012
  • Internet Explorer® 10
  • iOs 6

Important Note: Review Act! system and browser requirements at act.com/systreq. Act! product capabilities and pricing vary based on edition and services chosen. One license is required for each Act! user. Act! Connect services require an active subscription, and use of either the Act! Web API or Act! Connect Link depending on deployment and access method. See supported Act! Companion devices at act.com/companion. Services purchased through third parties are subject to the respective third party’s billing policies and usage terms. View membership details at act.com/legal/billing-policy.

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