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    Smarter Navigation & Accessibility Enhancements in Act! MobileDate of Release 10/21/25 The latest Act! Mobile update introduces new ways to navigate, customise, and interact with your data—making the app more intuitive and accessible than ever. From personalised shortcuts to faster calendar navigation, these enhancements are designed to help you move through your day with fewer taps and more control. Zoom gestures are now supported throughout the app, allowing you to easily enlarge screens and read smaller text on the go. You can also prioritise what matters most with the new Activity Priority field, and quickly jump to any date using an improved calendar date picker. Plus, new customisation options let you tailor the main navigation bar to fit your workflow—keeping your most-used pages just a tap away. Act! Premium Cloud | Act! Advantage 
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    Act! Premium Desktop v27Date of Release 10/15/25 Act! Premium Desktop v27 introduces a suite of powerful enhancements designed to make managing data, opportunities, and records faster and easier than ever. Whether you’re a CRM power user, administrator, or team lead focused on keeping your database clean and consistent, v27 helps eliminate bottlenecks, cut down on manual work, and give you greater control over how your data behaves inside Act!. From smarter list lookups and bulk updates to improved company-contact alignment, Act! Premium Desktop v27 simplifies essential workflows so you can focus less on data maintenance and more on building stronger customer relationships. Note: These enhancements are available exclusively to Act! Premium Desktop subscribers. Act! Premium Desktop 
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    Improved List Views for Contacts, Opportunities & TasksDate of Release 10/09/25 The latest Act! Cloud update brings a cleaner, more consistent list view experience to Contacts, Opportunities, and the Task List, making it easier to review, sort, and interact with your data. Originally introduced in the History list, this enhanced layout now extends across more areas of Act!, providing a unified way to work with information at a glance. Selecting multiple records is now simpler, too. Intuitive checkboxes replace Tag Mode and related options, allowing you to quickly choose records and perform bulk actions directly from the Contact Actions menu. You can also launch meetings, calls, and histories for selected contacts in just one click. Finally, new pagination controls let you decide how much data to view at once—display 25, 50, or 100 records per page for faster navigation through larger lists. Act! Premium Cloud | Act! Advantage 
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    Enhanced Project Management & Usability ImprovementsDate of Release 09/10/25 The latest Act! Cloud update brings greater flexibility and control to Project Management in Act! Advantage, making it easier to collaborate with contacts while protecting sensitive details. Share real-time project updates securely through contact links, with new options to control access to goals, obstacles, attachments, and comments—including the ability to hide comments altogether. Projects also now support multiple currencies, helping teams work seamlessly across regions. Plus, everyday usability just got better. You can now type custom values directly into the History Duration field for more accurate tracking. Navigation has also been streamlined: Interactive Quotes are accessible from the Opportunities view, Online Appointment Scheduling is integrated into the Calendar, and the History List has been refreshed with small but meaningful updates, including the option to manually pull the latest data. Act! Premium Cloud | Act! Advantage 
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    Customisable Subject Line PicklistDate of Release 08/27/25 Updates to Subject Line Picklist Manager make it easier to keep your activity titles organised and relevant. You’ll now have the flexibility to add, remove, and manage subject line options for meeting titles—helping reduce clutter and streamline scheduling. Act! Premium Cloud | Act! Advantage 
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    View and Manage Groups in Act! MobileDate of Release 08/18/25 The latest update to Act! Mobile brings Group functionality to your fingertips—now you can create, edit, and view Groups directly in the mobile app. Organise your contacts into custom segments while on the go to support campaigns, account management, or follow-up efforts, all with real-time sync so your entire team stays aligned. Act! Advantage | Act! Premium Cloud 
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    Streamlined Access to Marketing & Communication ToolsDate of Release 08/01/25 The latest Act! Cloud update introduces a dedicated Marketing & Communication page—your one-stop destination for managing campaigns, outreach tools, and customer engagement features. Access everything from email templates, landing pages, and surveys to SMS messaging, chat, online events, and web forms—all in one organized view. Whether you're launching a campaign, creating a document, or fine-tuning preferences, this centralized hub makes it easier to discover what’s available and take action with fewer clicks. It’s also where you’ll go to access Act! Marketing—now easier to navigate than ever. Act! Advantage | Act! Premium Cloud 
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    QR Code Scanning and Enhanced Calendar Customization in Act! MobileDate of Release 07/22/25 The latest Act! Mobile update introduces two powerful enhancements designed to help you capture contacts faster and personalize your schedule. With the new QR Code Scanner, you can quickly scan business cards, map the details to contact fields, and save new contacts in seconds—no manual entry needed. We've also added a Custom Calendar Start Day setting, giving you the flexibility to choose which day your week begins so you can align your calendar with your personal workflow. These updates make it even easier to stay organized and productive on the go. Act! Premium Cloud | Act! Advantage 
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    Improved History List ViewDate of Release 07/16/25 The latest Act! update delivers an improved History List View with enhanced performance and a modern, intuitive design to support a smoother workflow. Built on new front-end technology, the updated History List and History Tabs offer a streamlined interface that makes it easier to navigate, filter, and review your history records. All existing functionality remains, now within a refined user experience that also lays the groundwork for future usability enhancements. Act! Premium Cloud | Act! Advantage 
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    Streamlined company management with CSV importDate of Release 07/02/25 The latest Act! Cloud update delivers more control, visibility, and speed across your day-to-day workflows. Now, you can easily import Companies in bulk using a simple CSV file—perfect for managing large datasets without manual entry. The Calendar has been refreshed with a cleaner, more readable layout, making it easier to view and manage your schedule at a glance. Adding products to Opportunities is now quicker than ever, thanks to a larger dropdown and new type-ahead search to help you find items faster. Lookup enhancements: your recent selections are remembered, Quick Lookup is now accessible from the left navigation, and current search filters are always visible in list views. You can also clear or switch lookups without leaving the page—giving you a faster, more seamless search experience across Contacts, Companies, Groups, and Opportunities. Act! Premium Cloud | Act! Advantage 
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    Smarter Scheduling and Contact Management for Act! MobileDate of Release 06/24/25 The latest Act! Mobile update introduces new features and enhancements to help you work more efficiently on the go. Quickly create new contacts with the built-in business card scanner, and schedule activities faster by tapping directly into available calendar slots. You can now view and interact with other users’ calendars to better coordinate schedules. We’ve also refined the Contact and Company layout editor for a cleaner experience, and added type-ahead search to ID/Status fields, making it easier to find what you need, fast. And subtle UI updates throughout the app bring a more modern, intuitive feel. Act! Premium Cloud | Act! Advantage 
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    A Streamlined Lookup ExperienceDate of Release 06/18/25 The latest update to Act! Cloud introduces a redesigned Lookup experience, making it easier to manage searches without changing how Lookups work. The new Lookup drawer lets you create queries using dropdown options, view and modify active lookups, re-run your five most recent lookups, access saved queries, and open advanced query options—all in one place. The “My Record” option is now located under your profile icon and takes you directly to your contact record—making navigation faster and more intuitive. We've also improved the Actions menu for Contacts and Opportunities by adding sort functionality, allowing for quicker access to key actions based on your preferred order. Act! Premium Cloud | Act! Advantage 
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    What’s New in Act! CloudDate of Release 05/13/25 We’ve recently made updates to improve Act! Cloud navigation and usability: - 
New Actions Menu: You’ll now see an Actions menu in the top-right corner of Contacts, Companies, Groups, Opportunities, and Calendar pages. It gives you quick access to options like print and export—just like the top navigation bar.
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Tools Menu Moved: The Tools menu now lives in its own spot in the left navigation, so it’s easier to find.
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Group Visibility in Activity & History: You can now view both Sub-Groups and Parent-Groups when selecting Groups during Activity and History logging, making it easier to stay organised.
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Other Improvements: We’ve also made small upgrades to the navigation menus and how Activities and Histories are logged to help you work more efficiently.
 View this Knowledgebase article for additional details. Act! Premium Cloud | Act! Advantage 
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    Act! Mobile EnhancementsDate of Release 05/10/25 Act! Mobile (formerly Act! Premium Cloud Mobile) now supports creating, editing, and managing companies using the Company Form Layout Designer—right from your mobile device. This update also introduces our new name: Act! Mobile, bringing the app in line with the Act! brand across platforms. Act! Premium Cloud | Act! Advantage 
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    Announcing Act! AdvantageDate of Release 05/07/25 Put Act! at the centre of your daily customer relationship activities. Unite your customer data, sales and marketing processes, website, accounting system, business apps, and more for maximum productivity. Act! Advantage brings our most powerful tools into one streamlined experience—marrying robust CRM with Email Marketing, Interactive Quotes, Website Forms, Surveys, Event & Project Management, and more. Whether you're nurturing leads, managing clients and projects, or sending personalised campaigns, everything you need is now in one place, while new plans and pricing deliver unmatched value for an all-in-one cloud solution that empowers you to increase productivity and build lasting customer relationships. Act! Advantage 
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    Enhanced Navigation & Outlook IntegrationDate of Release 04/02/25 The latest Act! Premium Cloud update introduces a more intuitive navigation experience by consolidating related sections into tabs within the left menu. This streamlined design allows users to easily switch between Contacts, Companies, Groups, Calendar & Task List, and Dashboards & Reports, including Act! Insights—improving workflow efficiency. Act! Sidebar for Outlook has been enhanced with a refreshed design, customisable layouts, and new functionality, including the ability to view opportunities, create and edit notes, and log histories directly within Outlook. Finally, a polished UI refresh ensures a cohesive look with a matching background colour across the top and side menu, creating a more seamless user experience. Act! Premium Cloud 
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    New Layout DesignerDate of Release 02/19/25 The latest Act! Premium Cloud Mobile update introduces a new Layout Designer, giving Admin users greater control over field visibility and customisation in the mobile app. Easily configure contact pages by rearranging fields with drag-and-drop functionality and more. This update enhances flexibility, ensuring a more personalised experience for managing contacts on the go. Act! Premium Cloud 
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    Contact Import EnhancementsDate of Release 02/12/25 The latest Act! Premium Cloud update introduces a streamlined contact import experience with a modernised interface designed for efficiency. The new workflow simplifies batch uploads, ensuring accurate data mapping while reducing manual effort. Users can now easily organise contacts into groups during the import process, improving segmentation and accessibility. Act! Premium Cloud 
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    Act! Premium Desktop v26.1Date of Release 02/05/25 Act! Premium v26.1 delivers enhancements to Act! Sidebar for Outlook, including a refreshed design, customisable layouts, and richer customer insights. Streamline workflows by viewing associated opportunities and efficiently creating or editing notes from within Outlook. Act! Premium v26.1 also now allows you to manage your subscription and make purchases from within Act!. Act! Premium Desktop 
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    Linktivity Add-On BundlesDate of Release 12/05/24 Act! Premium Cloud 
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    AI Writing AssistantDate of Release 07/23/24 Act! Premium Cloud 
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    Introducing Act! Premium Cloud MobileDate of Release 07/18/24 Act! Premium Cloud 
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    Introducing Act! Premium v26Date of Release 07/16/24 Act! Premium Desktop 
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    Act! Sidebar for Outlook EnhancementDate of Release 05/22/24 Act! Premium Cloud 
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    Activity and History Workflow EnhancementsDate of Release 04/17/24 Act! Premium Cloud 
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    Calendar EnhancementsDate of Release 01/25/24 Act! Premium Cloud 
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    Act! Sidebar for OutlookDate of Release 12/13/23 Act! Premium Cloud 
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    SMS4Act! TemplatesDate of Release 12/13/23 Act! Premium Desktop 
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    Introducing Act! Premium 25.2Date of Release 11/28/23 Act! Premium 25.2 introduces Act! Sidebar for Outlook to Act! Premium Desktop subscribers and workflow enhancements for Act! Premium for Web subscribers. Featuring a modern interface that seamlessly integrates with Act!, Act! Sidebar for Outlook automatically records email exchanges to history, allows you to add & update contact information, review detailed history records, and schedule activities with one or more attendees, directly from Outlook. Act! Premium Desktop 
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    Introducing Act! Premium 25.1Date of Release 09/28/23 Act! Premium Desktop 
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    Advanced Dashboards & Usability EnhancementsDate of Release 09/26/23 Act! Premium Desktop 
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    Custom Tables Trial AvailabilityDate of Release 09/18/23 Act! Premium Cloud 
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    Additional Mail Merge Date FormatsDate of Release 06/26/23 In locales or industries where the 24-hour time format is preferred, users can now select this option on the fly or set it as the default option within the Account Properties settings. Act! Premium Desktop 
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    Campaign Dashboard EnhancementsDate of Release 06/26/23 Act! Premium Desktop 
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    List Sorting EnhancementsDate of Release 06/26/23 To make it easier for users to find email templates, we’ve improved load time performance and introduced four new sorting options. Users can now sort by: - Template Name Ascending
- Template Name Descending
- Last Edit Date Ascending
- Last Edit Date Descending
 Act! Premium Desktop 
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    Login AccessibilityDate of Release 06/26/23 We’ve made it easier for users to quickly access the mobile app with the option to “Remember Username”. A new blue background helps improve text readability. Act! Premium Desktop 
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    New Suppression List FiltersDate of Release 06/26/23 Act! Premium Desktop 
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    Opportunity FilteringDate of Release 06/26/23 Act! mobile app users can quickly review opportunities by status with new filtering, search for opportunities by opportunity name, and see which filters have been applied. Act! Premium Desktop 
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    Proximity Search EnhancementsDate of Release 06/26/23 Act! Premium Desktop 
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    SMS4Act! Integrated SMS Text MessagingDate of Release 06/26/23 Act! Premium Desktop 
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    Introducing Act! Premium v25Date of Release 06/08/23 Act! v25 gives your business effectiveness a boost with richer insights, better communication, and enhanced usability. Includes: - Act! Insight Advanced Dashboard Builder
- Integrated SMS Text Messaging
- AMA & Act! Companion Mobile App Enhancements
 Act! Premium Desktop 
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    Multi-Factor Authentication (MFA)Date of Release 05/01/23 Act! Premium Cloud 
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    Additional Popup to Modal ConversionsDate of Release 04/21/23 To continue improving the Act! user experience, we converted an additional 10 popup windows to modals, including: - Attach link (on documents tab)
- Attach File
- Display Map
- Select Users
- Reports View > Edit
- View Linked Fields
- Driving Directions
- Edit List Values
- Opportunity Graphs
- Customise Columns
 Act! Premium Cloud 
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    Create and Edit ProductsDate of Release 04/14/23 Act! Premium Desktop 
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    Activity Scheduling EnhancementsDate of Release 03/13/23 Act! Premium Cloud 
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    Additional Popup to Modal ConversionsDate of Release 03/13/23 To continue improving the Act! user experience, we converted an additional 8 popup windows to modals, including: - Clear Activity
- Product List Page
- Duplicate Contact
- Activity Types
- Password Policy
- Sort Dialog
- Grant Calendar Access
- Deletion Confirmation
 Act! Premium Cloud 
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    Clear Activity in Alarms WindowDate of Release 02/23/23 If you've happened to set an alarm for an Activity, you can now use the alarm pop-up window to clear the activity. When an alarm pop-up is presented, you can select "Clear Activity", which allows you to "Save and Follow Up", which works in the same way as if you had cleared the Activity from the Calendar or Task List Act! Premium Cloud 
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    Warning Prompt when Removing an AttachmentDate of Release 02/23/23 Act! Premium Cloud 
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    Record Manager Filtering, Auto-dialing, and Proximity SearchDate of Release 02/17/23 Act! Premium Desktop 
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    Popup to Modal ConversionsDate of Release 01/26/23 To improve the Act! user experience, we converted 11 popup windows to modals, including: - Creating a new Note or editing an existing one
- Creating a new History entry or editing an existing one
- Creating a new Activity or editing an existing one
- Manage Users
- Define Fields
- Manage Teams
- The import wizard (through the Tools menu)
- Copy/Move contact data
- Check/Repair data
- Remove old data
- Edit menu tasks (Replace, Swap and Copy fields)
 Act! Premium Desktop 
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    UI Styling UpdatesDate of Release 01/26/23 To modernize the Act! user interface, we introduced a number of styling updates to the welcome page, navbar, tabs, detail views, icons, Act! Marketplace, and more. Act! Premium Desktop 
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    New Collaboration and Design toolsDate of Release 09/19/22 Enhance the effectiveness of your marketing efforts with new collaboration and design tools, intelligent A/B testing, and automatic follow-up actions based on marketing engagement score. Act! Premium Desktop 
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    Autocomplete Address FieldsDate of Release 07/16/22 Act! Companion now includes the ability to autocomplete Address fields using Google Maps data. Act! Premium Desktop 
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    Introducing Act! Premium v24Date of Release 09/17/21 Act! Premium Desktop 
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    New Team CapabilitiesDate of Release 12/01/20 Take your marketing to new heights with Preference and Unsubscribe Centers, new Folders and Teams capabilities, and numerous enhancements to help you effectively get the word out and stay in touch with customers. Act! Premium Desktop 
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    Marketing Asset LibraryDate of Release 03/01/20 Drive effective outreach with categorized, pre-built marketing campaigns, templates, and landing pages with guided setup in Act! Marketing Automation. Plus, leverage new captcha controls, visual survey reports, and export capabilities. Act! Premium Desktop 
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    Pre-Built Marketing CampaignsDate of Release 07/19/19 Quickly jumpstart your marketing efforts using turnkey, pre-built campaigns that make it easy for you to send sales promotions, sales prospecting emails, webinar and event invitations, welcome emails, ongoing newsletters, and so much more. Additionally, enjoy quick access to powerful Marketing Automation features and insights from the contact record—send a tracked email, add the selected contact into an existing campaign, and see contextual score and campaign data. Act! Premium Desktop 
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    Introducing Act! Marketing AutomationDate of Release 07/10/19 Optimize all the ways you communicate with prospects and customers to maximize engagement and drive business growth with Marketing Automation functionality in Act!. Act! Premium Desktop 
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    Automatic Dialing to Phone ExtensionsDate of Release 08/18/22 Act! Companion now includes the ability to automatically dial extensions and configure dialing behavior. Act! Premium Desktop 
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