Ways to get in touch
Sales Email:
act_sales@act.com
Billing Email:
actcustomerservice@act.com
Business Partner Inquiries:
actpartnerorders@act.com
Sales and Support phone:
866-873-2006
Technical or support request? Please submit a support ticket here.
Hours of operation
Sales operation hours:
Monday to Friday: 9:00am to 7:00pm (EST)
Support operation hours:
Monday to Friday: 8:30am to 8:00pm (EST)
Webchat operation hours:
Monday to Friday: 8:30am to 8:00pm (EST)
1 Phone support and live chat are offered 8:30 a.m. – 8:00 p.m. ET Monday – Friday. Saturday support is available from 9:00 a.m. – 4:00 p.m. ET with Premier and Ultimate plans. Act! advisors reserve the right to limit each call to one hour or one incident. 2 Act! Certified Consultants are third-party vendors. Act! and its affiliates are in no way liable or responsible for claims made related to the services provided by third-party vendors.