Act! Training Webinar Series

Welcome to the Act! Training Webinar Series! Join Brent Milner, our Act! training expert, as he walks you through key features in Act!, shares tips & tricks on how to get the most from Act!, and keeps you in the know on what's new.

  •   ON-DEMAND | JULY 2026
    Customize Act! for Your Business with Custom Industry Tables
    Customize Act! for Your Business with Custom Industry Tables

    Learn how to make Custom Industry Tables work for your business. You'll discover how they can help you centralize important information, improve visibility into your customer data, and support more informed sales and marketing decisions.

    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | JUNE 2026
    Act! Best Practices: Set Up, Secure, and Streamline Your CRM
    Act! Best Practices: Set Up, Secure, and Streamline Your CRM

    Get more out of Act! with proven tips from our training experts. In this session, you'll learn how to set up Act! the right way, protect your data, and keep your database clean and organized. Walk away with practical best practices you can put to work right away.

    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | MAY 2026
    Get Paid Faster with Act! Payments
    Get Paid Faster with Act! Payments

    Join us for an introduction to Act! Payments, powered by Propelr, and see how you can simplify payment collection while turning everyday customer interactions into faster revenue.

    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | APRIL 2026
    Act! Mobile: Stay Connected and Productive on the Go
    Act! Mobile: Stay Connected and Productive on the Go

    Whether you’re new to Act! Mobile or looking to get more out of it, this live training will help you stay productive wherever work takes you. Designed specifically for Act! Cloud subscribers, Act! Mobile puts your CRM at your fingertips—anytime, anywhere. In this session, we’ll walk through key features and show you how to stay productive and connected on the go.

    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | MARCH 2026
    Getting Started with Act! Marketing: Measure What Matters
    Getting Started with Act! Marketing: Measure What Matters
    The final session in the Getting Started with Act! Marketing series focuses on measuring performance and turning engagement into action. Learn how to track results, use scoring, and identify follow-up opportunities that help you get more value from your marketing efforts.
    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | FEBRUARY 2026
    Getting Started with Act! Marketing: Expand Your Reach
    Getting Started with Act! Marketing: Expand Your Reach
    In Part 2 of the Getting Started with Act! Marketing series, you’ll learn how to reach the right audience using lists, simple automation, and lead capture tools. This session builds on email basics and shows how to connect campaigns to the right contacts at the right time.
    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | JANUARY 2026
    Getting Started with Act! Marketing: Build Your First Email
    Getting Started with Act! Marketing: Build Your First Email
    This beginner-friendly session kicks off the Getting Started with Act! Marketing webinar series. Learn how to build and design your first email using templates, layout tools, and content blocks so you can create polished, send-ready messages with confidence.
    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | DECEMBER 2025
    Act! Advantage Deep-Dive: Productivity Accelerators
    Act! Advantage Deep-Dive: Productivity Accelerators
    In this session, we explore three key Productivity Accelerators – Accounting Integration, the Online Customer Portal, and Project Management – to show how each feature helps you automate tasks, strengthen customer relationships, and run your day more efficiently.
    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | NOVEMBER 2025
    Act! Advantage Deep-Dive: Marketing Accelerators
    Act! Advantage Deep-Dive: Marketing Accelerators
    In this session, we explore how Web Lead Forms, Online Surveys, Web Chat, Email List Verification, and Act! Marketing work together to streamline inbound marketing, automate responses, and ensure every outreach reaches the right audience.
    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | OCTOBER 2025
    Act! Advantage Deep-Dive: Sales Accelerators
    Act! Advantage Deep-Dive: Sales Accelerators
    Take an in-depth look at the Sales Accelerators within Act! Advantage–powerful tools designed to streamline your sales process and boost conversion rates.
    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | AUGUST 2025
    What’s New in Act!—Unlock the Power of Act! Advantage
    What’s New in Act!—Unlock the Power of Act! Advantage
    Act! Advantage unites your customer data, sales and marketing processes, website, accounting system, business apps, and more into one seamless platform—giving you everything you need to stay organized, drive growth, and maximize productivity.
    Brent Milner

    Brent Milner
    Act! Trainer

  •   ON-DEMAND | JUNE 2025
    Market Smarter, Not Harder: Take Your Marketing to the Next Level with Act!
    Market Smarter, Not Harder: Take Your Marketing to the Next Level with Act!
    This training webinar will show you how to market smarter with Act! by aligning your strategy with your audience, data, and goals. Whether you’re building campaigns, targeting specific segments, or syncing efforts with sales, you’ll learn practical ways to drive better results—faster.
    Brent Milner

    Brent Milner
    Act! Trainer

About Your Trainer

An Arizona native, Brent Milner has been part of the Act! Training team for over 16 years. Brent creates training videos and learning curriculum to educate employees, partners, and Act! customers. In his spare time, he wanders around the woods in northern Arizona with his wife, his guitar, and four dogs.

Brent Milner

Act! Trainer