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Act! Pro v20 System Requirements

All minimum system requirements are based on a single-user environment (one computer accessing a local database) and do not represent requirements for optimum performance of your Act! implementation. Customer registration and activation are required. Your system must meet the minimum requirements to be eligible for technical support.

System Requirements1

  • 4 GB available hard disk space2
  • 1280 x 768 or higher resolution monitor
  • Broadband Internet connection
  • 2 GB system memory, 4GB for 64-bit OS
  • 1.8 GHz processor
  • Network Interface Card
  • Microsoft Update Service must be current and running

Works With

  • Microsoft® Office 2016 and 2013
  • Microsoft® Exchange and Office 365 for contact and calendar synchronization
  • Internet Mail SMTP/POP33

NOTE: Office 2010 is no longer supported in Act! v20.1. Further information around Exchange
support is available here.

Supported Operating Systems4

  • Windows Server 2016 (64-bit)
  • Windows Server 2008 R2 (64-bit)5
  • Windows Server 2012 (64-bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows Server 2011 SBS (64-bit)6
  • Windows 10 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)
  • Windows 8.1 Pro (32-bit and 64-bit)
  • Windows 8.1 Enterprise (32-bit and 64-bit)
  • Windows 7 SP1 (32-bit and 64-bit)

​Database Server

Act! Pro uses SQL Server® 2014 Express or your existing installation of SQL Server 2008 R2 or newer. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.