Act! System Requirements

 

All minimum system requirements are based on a single-user environment (one Windows client user accessing a local database or one web client user accessing a hosted database) and do not represent requirements for optimum performance of your Act! implementation. Recommended server system requirements are for environments of more than one user. Customer registration and activation are required and you must purchase one license of Act! per user. Your system must meet the minimum requirements to be eligible for technical support.

View Act! v21 system requirements here.

Act! CRM: Essentials, Standard and Expert

Supported Browsers

  • Google Chrome™ Browser for Windows

  • Google Chrome™ Browser for Mac

  • Microsoft Edge™ v79 and above

Supported Office Integrations

  • Microsoft® Office 2019 for Windows (32-bit and 64-bit)

  • Microsoft® Office 2016 for Windows (32-bit and 64-bit)

  • Microsoft® Office 2013 for Windows (32-bit and 64-bit)

  • Microsoft® Exchange and Office 365 for contact and calendar synchronization for Windows (Further information around Exchange support is available here)

  • .NET 4.7 (required for integration features only)

Mobile Client System Requirements

  • Safari® for iPad®

  • Safari® for iPhone®

  • Google Chrome™ Browser for Android

  • Internet access to Act! for Web IIS server

Act! Growth Suite and Act! Premium - Access via Windows®

System Requirements

  • 4 GB available hard disk space

  • 1280 x 768 or higher resolution monitor

  • Broadband Internet connection

  • 2 GB system memory, 4GB for 64-bit OS

  • 1.8 GHz processor

Supported Office Integrations

  • Microsoft® Office 2019 (32-bit and 64-bit)

  • Microsoft® Office 2016 (32-bit and 64-bit)

  • Microsoft® Office 2013 (32-bit and 64-bit)

  • Microsoft® Exchange and Office 365 for contact and calendar synchronization (Further information around Exchange support is available here)

  • .NET 4.7 (required for integration features only)

  • Internet Mail SMTP/POP3

 

Supported Operating Systems

  • Windows Server 2019

  • Windows Server 2016

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows 10 (32-bit and 64-bit)

  • Windows 8.1 (32-bit and 64-bit)

​Database Server

Act! uses SQL Server® 2014 Express or your existing installation of SQL Server 2012 or newer. Note that SQL Server 2008 R2 is no longer a supported Microsoft product, and existing installations of this version must be upgraded for continued compatibility with Act!. Further information is available here. If you would like to use an edition of SQL Server other than the one provided, please consult Microsoft documentation for specific hardware and software requirements for that edition.

Act! Growth Suite - Access via Cloud, Web, & Mobile

Server System Requirements

  • 4 GB available hard disk space

  • 1280 x 768 or higher resolution monitor

  • Broadband Internet connection

  • 4 GB system memory

  • 1.8 GHz processor

  • Network Interface Card

  • Router and/or Firewall that supports IPv4 NAT or IPv6

Supported Operating Systems

  • Windows Server 2019

  • Windows Server 2016

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows 10 (32-bit and 64-bit)

  • Windows 8.1 (32-bit and 64-bit)

Database Server

Act! uses SQL Server® 2014 Express or your existing installation of SQL Server 2012 or newer. Note that SQL Server 2008 R2 is no longer a supported Microsoft product, and existing installations of this version must be upgraded for continued compatibility with Act!. Further information is available here. If you would like to use an edition of SQL Server other than the one provided, please consult Microsoft documentation for specific hardware and software requirements for that edition.

Supported Browsers

  • Microsoft Internet Explorer® 11

  • Google Chrome™ Browser for Windows

  • Google Chrome™ Browser for Mac

Supported Office Integrations

  • Microsoft® Office 2019 (32-bit and 64-bit)

  • Microsoft® Office 2016 (32-bit and 64-bit)

  • Microsoft® Office 2013 (32-bit and 64-bit)

  • Microsoft® Exchange and Office 365 for contact and calendar synchronization (Further information around Exchange support is available here)

  • .NET 4.7 (required for integration features only)

Mobile Client System Requirements

  • Safari® for iPad®

  • Safari® for iPhone®

  • Google Chrome™ Browser for Android

  • Internet access to Act! for Web IIS server

SQL Server Edition Recommendations

Express is free, but limits processor use to the lesser of a single CPU socket or 4 cores. Memory is also limited to 1 GB, and the size of your data file cannot exceed 10 GB. For this reason, we recommend SQL Standard for any deployment over 20 users or 5 GB in size, allowing for growth. Individual performance may vary based on actual database size, hardware variations, and product usage.

 

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