Your Step-by-Step Guide to Creating the Perfect Customer Journey

A guide aimed at managing directors who are looking to improve and perfect the customer journey and boost their sales.


About this guide

In this guide, we’ll be going into detail regarding everything customer journeys, and how to tailor strategies that work best for your business. Here’s what you’ll be learning:

  • Why customer journeys are important for your business
  • How to visualize customer journeys
  • The step by step process for developing a customer journey
  • Identify and utilize customer touch points
  • How to integrate an omnichannel marketing strategy
Customer Journey Guide

The biggest way Act! makes my work easier on a day-to-day basis is it allows me to come into the office and have my day planned out for me. It tells me who to call, when to call them, and what to say." Brent Sullivan, Loan Officer Homeowner's Financial Group

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