Customer Success | Landscaping

MyTreeMan Tree & Stump Removal

 
Act! and Hawaiian Isle Real Estate

Act! keeps customer’s costs low and Increases efficiency by 40%

To create personal relationships with potential customers you have to be responsive to their needs, which is why Act! is such an asset to this tree felling firm, especially when the owner is out on the road so much.

Hawaiian-Isle-Real-Estate-Gretchen-Osgood

"But because I’ve captured their details in Act!, there’s a chance that in three or four days I will be able to help them, and then I can get back to them and make the most of the opportunity."

Ken Porter
Owner

icoIndustry

Industry

Real Estate

icoIndustry

Solution

Act! Growth Suite

icoIndustry

Deployment

Cloud

icoIndustry

Users

5+

Results

  • For Ken, Act! is like having two or three additional low-cost employees. He estimates that Act! has helped increase his efficiency by around 40 per cent.
  • The reminders Ken gets from Act! are particularly useful when he’s out of the office because they ensure he stays on top of call backs. That means he can offer a level of customer service that his competitors who use paper-based systems can only dream of.
  • When people call when he’s driving, Ken sends them a link from his smartphone they can use to fill in their details, which are automatically entered into his Act! database.
  • While out on the road, Ken uses Handheld Contact to enter notes into Act! about conversations with customers and potential jobs, which means he doesn’t need to go back to the office or employ someone to do this for him.

Read the full story or request a demo

Download full story Request demo

Big results. Small investment.

Ready to take the first step?

Try it free

* Our 0845 numbers are charged at 5p per minute plus your phone company's access charge. We provide this so all customers can contact us at the approximate local call rate. If you'd prefer to call us on a national number we can be reached on 020 3356 2486. National numbers can be charged up to 13p per minute. See the UK government's information page for more details.

©2020 Act! LLC. All rights reserved. All Act! product and service names mentioned herein are registered trademarks or trademarks of Act! LLC, or its affiliated entities. All other trademarks are property of their respective owners.