Upgrade Pricing Eligibility Policy
Swiftpage’s Upgrade Pricing Eligibility Policy entitles customers with specific recent releases access to preferred pricing to move to Act! subscription. If you’re using a version of Act! that falls outside the eligible versions listed below, you’re not eligible for preferred pricing and will instead need to subscribe to Act! at new customer pricing.
Learn More About Subscription Options.
Products Currently Eligible for Upgrade Pricing:
Subscription customers retain any pricing incentives they may have for as long as they remain active continuously on subscription. These incentives are no longer applicable should a subscription customer cancel, then choose to re-subscribe at a later date.
| Act! v20 products |
Eligible for upgrade pricing until 30 November 2020 |
| Act! Pro v19 products |
Eligible for upgrade pricing until 30 November 2019 |
| Act! Pro v18 products |
Eligible for upgrade pricing until 30 November 2018 |
Products Not Eligible for Upgrade Pricing
| Act! v18 Premium products |
Discontinued as of November 2017 |
| Act! v17 products |
Discontinued as of November 2017 |
| Act! v16 products |
Discontinued as of November 2016 |
| Sage ACT! 2013 (15.x) products |
Discontinued as of November 2015 |
| Sage ACT! 2012 (14.x) products |
Discontinued as of June 2015 |
| Sage ACT! 2011 (13.x) products |
Discontinued as of September 2014 |
| ACT! by Sage 2010 (12.x) products |
Discontinued as of January 2014 |
| ACT! by Sage 2009 (11.x) |
Discontinued as of January 2013 |
| ACT! by Sage 2008 (10.x) products |
Discontinued as of January 2013 |
| ACT! by Sage 2007 (9.x) products |
Discontinued as of January 2012 |
| ACT! 2006 (8.x) products |
Discontinued as of August 2009 |
| ACT! 2005 (7.x) products |
Discontinued as of August 2009 |
| ACT! v6 products |
Discontinued as of September 2007 |
Support Obsolescence Policy
In common with other vendors, Swiftpage supports a limited number of versions of Act!. This enables us to maximise our focus on product quality and developing new features. This is because maintaining compatibility with older Microsoft and other third party product versions requires disproportionate resources, so would make our products more costly. Swiftpage's Support Obsolescence Policy is to support the current release and specific recent releases of a product. Customers with an active support plan that are using an obsolete product will receive support through the expiration of the existing support plan. You're not able to renew your support contract unless you upgrade to a supported version of Act!. If you upgrade prior to the expiration of your support plan, your plan will be transferred to the new product and remain valid until the plan expires.
For access to support, you must have a current support plan or be a current Act! Subscription customer.
Customers using unsupported products are encouraged to subscribe to Act!.
You may also visit the Act! Knowledgebase and Act! Online Community to browse for answers, post questions, discuss ideas, and share information about Act!.
Products Currently Supported by Swiftpage:
| Act! v20 products |
Eligible for support until 30 November 2020 |
| Act! v19 products |
Eligible for support until 30 November 2019 |
| Act! v18 Pro |
Eligible for support until 30 November 2018 |
| Act! v18 Premium |
Eligible for support until 30 November 2018 |
Products Not Supported by Swiftpage:
| Act! v17 products |
Discontinued as of 30 November 2017 |
| Act! v16 products |
Discontinued as of 31 March 2017 |
| Sage ACT! 2013 (15.x) products |
Discontinued as of November 2016 |
| Sage ACT! 2012 (14.x) products |
Discontinued as of July 2016 |
| Sage ACT! 2011 (13.x) products |
Discontinued as of September 2015 |
| ACT! by Sage 2010 (12.x) products |
Discontinued as of January 2015 |
| ACT! by Sage 2009 (11.x) |
Discontinued as of January 2014 |
| ACT! by Sage 2008 (10.x) products |
Discontinued as of January 2014 |
| ACT! by Sage 2007 (9.x) products |
Discontinued as of January 2013 |
| ACT! 2006 (8.x) products |
Discontinued as of August 2010 |
| ACT! 2005 (7.x) products |
Discontinued as of August 2010 |
| ACT! v6 products |
Discontinued as of September 2008 |