Support Obsolescence Policy
Act! Support Obsolescence Policy is to support the current release and specific recent releases of a product. Unsupported products are not eligible for service packs, hotfixes, or compatibility updates. For access to technical support, you must have a current support plan or be a current Act! subscription customer.
See important notice about Act! licensing changes on older versions.
| Act! Growth Suite v22, Act! CRM v22 |
Through 30/11/21 |
| Act! Growth Suite v21, Act! CRM v21, & Act! Pro v21 & v22 |
Through 30/06/21 |
| Act! v20 products |
Through 30/11/20 |
| Act! v19 products |
Through 30/11/19 |
| Act! v18 products |
Through 30/11/18 |
| Act! v17 products |
Through 30/11/17 |
| Act! v16 products |
Through 31/03/17 |
| Sage ACT! 2013 (15.x) products |
Through 30/11/16 |
| Sage ACT! 2012 (14.x) products |
Through 31/07/16 |
| Sage ACT! 2011 (13.x) products |
Through 30/09/15 |
| ACT! by Sage 2010 (12.x) products |
Through 31/01/15 |
| ACT! by Sage 2009 (11.x) |
Through 31/01/14 |
| ACT! by Sage 2008 (10.x) products |
Through 31/01/14 |
| ACT! by Sage 2007 (9.x) products |
Through 31/01/13 |
| ACT! 2006 (8.x) products |
Through 31/08/10 |
| ACT! 2005 (7.x) products |
Through 31/08/10 |
| ACT! v6 products |
Through 30/09/08 |