What's New Since Your Version
A multitude of product innovations, feature enhancements, and compatibility updates have been introduced since your version. Check out all the new features by product and version!
Spring Launch 2019Act! Growth Suite 07/5/2019
Spring Launch 2019 Released (v21.1)
Learn MoreSee Act! Growth Suite Plans & Pricing
Watch the Act! Growth Suite Video
Download the Act! Growth Suite Brochure
View System Requirements
Act! Companion v2.4 Released
Act! Companion v2.3 Released
v21Act! Pro, Act! Premium, Act! Premium Plus v21 & Act! Marketing Automation08/11/2018
Act! Pro, Act! Premium, Act! Premium Plus v21 & Act! Marketing Automation Released
Dynamic Sales Pipeline ManagementManage your pipeline more effectively and intelligently with new sales pipeline management tools that help you close deals faster and more often. Available exclusively to active Act! Premium members!
Powerful Marketing AutomationOptimise all the ways you communicate with prospects and customers with the new Act! Marketing Automation to maximise engagement and drive business growth. Additional subscription required.
Subscriber-Exclusive EnhancementsBenefit from dozens of valuable subscriber-exclusive product enhancements, including improvements to Act! Insight, Custom Tables, the Welcome page, and so much more!
Act! Companion v2.2 Released
v20.1Act! Pro, Act! Premium, & Act! Premium Plus23/3/2018
Act! Pro, Act! Premium, & Act! Premium Plus v20.1 Released
Custom Tables & Industry TemplatesUnlock the full potential of Act! using Custom Tables and Industry Templates in the new Act! Premium Plus. Custom Tables Manager provides maximum adaptability so you can bring complex data sets, unique business processes, and specialised industry practices together in Act! to manage your business. But unlike spreadsheets, you can associate individual table entries to Act! contacts, companies, groups, and opportunities for easy reference. Plus, you get the benefits of CRM to action on the data—create activities and to-dos, send follow-up emails, engage in informed sales conversations, and more.
Next Generation Outlook® IntegrationExtend your connected workspace via next generation Microsoft® Outlook® integration for Act! CRM. Sync for Outlook® contacts and calendar details leverage modern new engine technology to drive superior sync performance and enhance duplicate checking. Quick actions within Outlook® let you record emails to Act! history manually from the inbox and sent folder, auto-record emails to Act! history when emails are sent, or bulk sync emails to Act! history. Configure what gets recorded to Act! history—email components or email components plus attachments. Mail Merge improvements make it possible to include images in your communications, whether you’re using new or existing templates.
Compatibility UpdatesWork with popular Microsoft® platforms Office 365 and Exchange for contact and calendar sync. These newly supported platforms provide additional convenience, flexibility, access options, and control.
Act! Insight & Act! Companion ImprovementsStrengthen business insights and improve sales mobility with enhancements to valuable subscriber-only features Act! Insight and the Act! Companion mobile app. Act! Insight dashboards now include rich customisation capabilities, so you can pull in data from all Act! entities, reporting-based fields, and custom fields, making it easier to measure business and team performance. Act! Companion now includes Act! opportunities so you can manage your pipeline from anywhere. View opportunities in new list or detail views, and easily create, update, close, or delete opportunities on-the-fly.
New Customer Support OptionsGet the help you need, when and how you need it with flexible new options for customer support that empower your productivity, including a new Ultimate support plan option, enhanced digital self-service experience, and more.
Act! Companion v2.0 Released
v20Act! Pro & Act! Premium11/10/2017
v20 Act! Pro & Act! Premium
Interactive, Graphical Act! Insight Dashboards*Guide decision-making with rich insights from interactive, graphical Act! Insight dashboards. See dynamic, visual snapshots of real-time metrics for sales productivity and performance, sales pipeline health, top performing products, and more with 12 out-of-the-box dashboards. Gain insight no matter where you are with a new Act! Insight view in Act! Companion mobile app.
Ask Act!™ With Amazon Alexa*Interact with Act! through simple, verbal requests to Amazon Alexa1 via Ask Act!™—a leading edge voice integration available to active Act! Premium subscribers. Ask for key Act! contact and calendar details, then sit back as Amazon Alexa tells you what you want to know. No need to search your laptop or mobile device to stay informed!
Fresh, New LookExperience a fresh, new look with visually stunning design updates consistent across Windows® and Web. Enjoy a modern navbar, new big button menu design, new Web login screen, and contemporary icons.
Optimised Emarketing WorkflowManage Act! emarketing campaigns through an intuitive, optimised workflow in Act!. Everything you need to create, send, and track campaigns is available in five newly designed views—Overview, Options, Create, Send, and Track with full-screen Call Lists2.
Compatibility & Usability ImprovementsBenefit from compatibility and usability improvements that make Act! even better! Now you can work with Act! CRM on Chrome for Mac3, quickly identify opportunities that need attention with the new opportunity field ‘Days in Stage’, and so much more.
- What's new video
- What's new brief
- Products & pricing
- Technical details
- Ask Act! on the Amazon Alexa Skills Store
1 Works with Amazon Echo, Echo Dot, and Echo Show.
2 Additional fee required.
3 Office integration is not available using Chrome, even on Windows®. Integration with Outlook® for Mac is available with Act! Premium Contact Link via the Act! API.
Act! Companion 1.5 Released
v19.2Act! Pro and Act! Premium24/5/2017
v19.2 Act! Pro & Act! Premium
Compatibility UpdatesNow compatible with Microsoft® SQL Server 2016 and Windows® Server 2016.
Act! Emarketing Call List1 ImprovementsFocus in on campaign results by date with a new date range filter in the Call List1.
Act! Companion* Mobile App EnhancementsDo more from the app! Schedule and update activities and to-dos.
Web Client Rich Text ControlsEnjoy new rich text controls when entering notes, history, and more. Controls include new options for fonts, font sizes, strikethrough formatting, text background colors, and bullet points.
Performance & Quality UpdatesBenefit from our ongoing commitment to a best-in-class user experience with customer-driven updates.
Download V19.2 Updates
1 Additional fee required.
*Requires an active Act! Premium subscription.