Act! helps keep business buoyant for boat firm

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Powerful and easy to use, Act! is the perfect complement to Pacific Boating’s ‘walk on, walk off’ membership scheme that offers a quality boating experience without the cost!

If you’re the owner of a luxury vessel, for instance, the annual upkeep can be 15% of its initial purchase price, which can easily be in the hundreds of thousands of dollars. That can mean your expensive investment is left bobbing on its mooring for more time than you would like, if personal and business commitments keep you away from your boat.  Read More
Another tremendous benefit of having every communication detailed in Act! is the way it helps us to recover overdue debts, because we have a complete history of each conversation with a customer, even if they try, no one can dispute the fees for long
Customer Results

Results

  • Pacific Boating uses Act! to capture and detail every relationship with existing and would-be members, as well as suppliers and staff. In all, Act! comfortably handles over 20,000 records. 
  • Because they have a complete history of every conversation with customers, should there be any dispute over fees it can be quickly resolved. That enables the company to keep bad debts under control. 
  • Pacific Boating’s success is based on delivering great customer service, so they need a CRM that provides them with a clear picture of what they need to do for each member. Act! gives them that. 
  • Because it’s so easy to use, Act! is a great fit for a smaller, growing business like Pacific Boating that needs a cost-effective yet powerful CRM solution that does the job without complication and fuss.

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