How Act! Helped Power a Multi-Million Dollar Business and Is Now Fueling the Next Chapter
From Hall of Fame sports innovation to the launch of a new venture, Thomas Fletcher’s CRM of choice remains the same
“We started using Act! and I just found it to be so valuable from the standpoint of keeping track of our customers.”
Momento
Thomas Fletcher
Key Benefits
- Consistency Wins From day one, every contact went into Act!, creating a rich database that fueled business growth for decades, and now supports a brand-new venture.
- Segmentation Drives Engagement Fletcher used Act! to send highly targeted communications, ensuring strong engagement and marketing ROI.
- CRM Use Was a Culture, Not a Task Making CRM use non-negotiable gave Fletcher’s teams a lasting advantage.
- Data = Dollars Having complete, accessible, and accurate contact information helps build trust, drive revenue, and scale his businesses.
- Legacy + Relevance Act!’s impact spans generations, helping seasoned pros like Fletcher and the next wave of entrepreneurs grow with confidence.