Hydraulic hoses are the veins and arteries of large machinery. If they burst or leak, industrial plants quickly grind to a halt.
In high-cost sectors, break-downs can lead to very expensive delays. Hose and Rubber Supply makes sure that doesn’t happen. With depots across five states, the company has provided quality products, expertise and industry experience to the oil and gas drilling sector for over 40 years. In that time, it has grown into a market leader, which company president Scott Hilton says is due in large part to the structured sales approach he’s been able to implement using Act!.
“Twenty-five years ago, I was made general manager of another distributor of industrial hoses,” says Scott. “The company had no outside sales force when I joined, but I knew we needed one. For a sales team to really work though, you need good planning and accountability systems in place. So, when one of the salesmen there told me about Act!, I thought we’d give it a go.”
The rest, as they say, is history. Within a few years, Scott had taken a sub-$2 million company and virtually doubled its size.




