During the pandemic, resilience and adaptability became a necessity for small- and medium-sized (SMBs) throughout the United States. SMBs that could persevere did so by remaining agile and aware of the market’s rapidly shifting demands and consumers’ needs.
In May 2022, Act! conducted a survey of 1,146 US-based SMB owners and decision-makers—ranging from sole proprietors to companies with up to 99 employees—to gain a better understanding of operational trends. Download this free report to learn about the key challenges SMBs face today and the software trends that are helping companies to improve their operations.