CRM for Outlook

Integrating your Outlook or Office 365 solution with a CRM system like Act! can help you make significant productivity gains, giving you more time to focus on your business and your customers.

A CRM that works seamlessly with Outlook to save time every day

Act! CRM offers a rich and advanced set of integration features with Outlook® allowing you and your team
to easily synchronise database contacts, calendars, activities, inbound and outbound emails.

Contact sync

Automatically sync Contacts between Outlook® and Act! CRM and say goodbye to manual data entry. Configure your sync rules as you want so that you never have to worry about missing or duplicate Contacts.

Quick email capture

Capture emails in a single click to add them to Act! CRM or automatically record Outlook® emails in Act! so that all your communication history with customers is kept in one centralized place.

Calendar sync

Stay on top of your schedule by easily synchronizing your calendar with Act! CRM. View, create and edit all your Act! activities in Outlook® and vice-versa so that you never miss an appointment.

Why sync Outlook with Act! CRM?

Request a free online demo with an Act! CRM consultant

CRM Outlook integration FAQ

Act! CRM integrates with Outlook 2016, Outlook 2013, Office 365 and Microsoft Exchange.

Yes, with the Act! integration you can have all your outbound emails automatically recorded in Act!. If you need more flexibility, you can also set up options to determine which emails should be added to Act! and which ones shouldn’t.

The integration between Act! and Outlook works in the background so Act! does not need to be turned on for the integration features to work. If you attach an email from Outlook, it will appear in Act! when you next log in..

Our email integration solution is included with all Act! purchases, at no extra cost. Check out our prices to learn more.

Act! CRM has an add-on available for users of Outlook for Mac allowing them to integrate emails and activities. Please consult our Knowledgebase for more information.

Yes, Act! CRM’s out-of-the-box solution also allows users to easily integrate Gmail and other email clients with Act! CRM.

Don't take our word for it!

See why our customers love Act!:

Act! CRM clearly stood out from other customer and contact management systems because of the clarity of its interface, ease of setup and integration with Microsoft® Outlook."
Mikołaj Marzec