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Avoid the risks of outdated software
Protect yourself from the threats and pitfalls inherent in using unsupported software. Avoid potentially risky and costly situations involving security, data integrity, and business continuity by always running a supported version or by moving to Act! in the Cloud.
See it for yourself (3 min)
Using an old version of Act!?
If you’re running Act! v25 or earlier, your software is no longer supported, which means you’re not receiving critical feature and security updates that help ensure compatibility with current operating systems and business platforms.
An upgrade to the latest version or Act! in the Cloud is strongly recommended.
Your Act! data may be at risk. Here’s what you need to know.
If you’re running Act! v25 or earlier, your version is no longer supported. This means the software no longer receives updates, security patches, or technical support from Act!, and may not be compatible with current or future versions of Microsoft® Windows or SQL Server®. While your version of Act! may still function in its current environment, it is increasingly vulnerable to security risks, performance issues, and compatibility failures as surrounding 3rd-party technologies evolve.
Microsoft ended support for Windows® 10 on October 14, 2025. As a result, Microsoft is no longer providing security updates, bug fixes, or technical assistance for Windows 10. Continuing to use Act! on Windows 10 after this date may result in increased risk of security vulnerabilities, data loss, or system errors; limited ability to troubleshoot issues; and lack of compatibility with future security updates or newer hardware.
If your version of Act! relies on Microsoft SQL Server® 2014 (as is the case with Act! v23 and earlier), your database is no longer protected—Microsoft officially ended extended support for SQL Server 2014 on July 9, 2024. This means there are no more security updates or bug fixes, and your data is at greater risk of breaches, data loss, or unauthorized access.
Top 5 Dangers of old software
Lack of compatibility with current business platforms
Don’t get left behind on retired platforms. Ensure the vital solutions you rely on every day work with the latest hardware, operating systems, and browsers.
No access to critical software updates and fixes
Using unsupported software means you no longer have access to updates and upgrades, including critical defect fixes or security patches.
Disruption to your business
Avoid revenue loss and customer dissatisfaction that come along with potential downtime caused by out-of-date, unsupported software.
Risk of security vulnerabilities
Using up-to-date software on supported hardware, operating systems, and browsers helps strengthen your overall security profile.
Loss of access to critical customer and sales data
Your customer data is your most valuable asset. Ensure you always have access to the information you need by to run your business by using supported software.
Is my version of Act! supported?
If you are running Act! v25 or earlier, your version of Act! is no longer supported, and you’re no longer receiving critical updates that ensure continued access to Act!. An upgrade to a supported version is strongly recommended. For a full list of retired versions, click here.
Act! Pro v24 and Earlier
Act! Premium v25 and Earlier
*These versions are no longer receiving critical updates!
Act! Premium v26 and v27
