As stated above, we have recently been informed that an embedded third-party software component of Act! that facilitates licensing services is being discontinued by the manufacturer at the end of this year. Your subscription requires frequent interaction with this component.
In order to ensure uninterrupted access to Act!, you must take action by December 31, 2018.
Act! v21 will include the necessary new licensing component and will be sent to you the week of November 19th. It is recommended that you upgrade to Act! v21. Should you elect to remain on version 18.x, 19.x, or 20.x, updates for these older versions will be made available in the coming weeks that address this specific licensing issue. Failure to take action by December 31, 2018 will result in imminent loss of access to your database in January.
For additional information, click here.