Customer Success

Act! - injects new life into CRM

It wasn't until they started using a different CRM system that this leading provider of on-site influenza vaccination clinics discovered Act! really had been the answer to its sales and relationship requirements all along.

"OccuVAX now has the powerful CRM tool it needed and which was actually in its hands all along. It wasn’t that Act! was wrong for us, it was just that we weren’t using it properly."

Tina Coleman
Director of Sales and Operations

Industry

Real Estate

Solution

Act! Growth Suite

Deployment

Cloud

Users

Results

Dramatically increase the user-friendliness of its CRM system.
Speed up individual 'transactions' so that the overall productivity of all teams is much improved.
Cut 20 hours and more from weekly management time.
Make new staff immediately more productive by training them to use Act! in just half an hour.

Reduce the time needed to produce management reports by 10 hours a month.
Much more effectively manage the database of 25,000 nurses, whose details and licenses are constantly being updated.

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