Act! is committed to protecting customer data and ensuring GDPR compliance. We started our preparations in 2017 and, as with all applicable law, we comply with GDPR. We will continually review our measures and update them as necessary.
For questions on how your data is handled by Act!, please contact us.
The GDPR requires that controllers and processors process in a way that ensures appropriate security of the personal data – this is called the GDPR’s ‘security principle’. The UK’s ICO has a very helpful webpage about the security principle. For more information about how Act! complies with the security principle, and how Act! products can help you comply with it please see our dedicated Security page here. If you are using Act! web based services you have an obligation to have a Data Processing Agreement in place with us in the form required by the GDPR. A sample copy of our standard contract can be seen here. To enable you (or the business entity you represent) to fulfil the GDPR requirement to enter into a contract with us covering your engagement of us as a data processor, please request a signed copy of our Data Processing Agreement from firstname.lastname@example.org. Please note that we do not make changes to this contract.
For information about how we collect, store and use personal information please see our privacy notice.
For a detailed guide on how Act! can help with GDPR compliance please download our ebook, available here.