Explore Act! Customer Resources

Need help? Navigate the customer resources below to find answers to commonly asked questions, access product downloads, discover training videos, or reach out to us via email or by submitting an online ticket.

 

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How-to

How-to

Access our most popular how-to articles.

See tutorials
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Downloads

Downloads

Access recent product updates for your version of Act!.

Visit download center
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Knowledgebase

Knowledgebase

Search for answers to your frequently asked questions.

Go to knowledgebase
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Video training

Video training

Explore dozens of video tutorials to help you navigate Act!.

Watch tutorials
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Act! community

Act! community

Connect with over 50,000 Act! users in the Act! Community.

Visit the community
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Email us

Email us

Have a question? Send us an email and we’ll be in touch.

Send an email
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Find a Channel Partner

Find a Channel Partner

Find an Act! Channel Partner to help you meet your specific needs.

Find a partner
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Open a ticket

Open a ticket

Submit a support ticket to the Act! customer service team.

Create a ticket

Marketing Automation Resources

Visit the Marketing Automation Resource Center to find tools and resources you need to get started and make the most of Act! Growth Suite. Navigate through an extensive video training library, troubleshooting articles, FAQs, best-practices guides, and more!


View resources

Act! Support Plans & Pricing

Rest-assured, Act! has you covered with a variety of customer support options available to active Act! subscribers.

Starter


Act! Growth Suite Starter subscribers have access to digital-only support available through the Starter product.



Included with Act! Growth Suite Starter.

 

 

Standard


Get the help you need, when you need it with expert technical support.



Included with Act! Growth Suite Professional.

Call 866-873-2006 to upgrade your support for $5 USD/user/mo (billed annually)

Time-saving!

Premier


Save time and get answers on your schedule with flexible phone support options!


Included with Act! Growth Suite Premier!


 

Call 0845 268 0220 to upgrade your support for £4 user/month (billed annually)

VIP service!

Ultimate


Experience VIP service with most experienced advisors and more valuable benefits!


Included with Act! Growth Suite Ultimate!


 

Call 0845 268 0220 to upgrade your support for £8 user/month (billed annually)

 

Still need help?

Need help getting started with Act!? Visit the Getting Started Resource Center.

Get started

Looking for additional training? See available manuals and workbooks here.

Access documentation

View the guides you need to help you get installed, set up, and using Act!.

View guides

* Our 0845 numbers are charged at 5p per minute plus your phone company's access charge. We provide this so all customers can contact us at the approximate local call rate. If you'd prefer to call us on a national number we can be reached on 0203 356 2486. National numbers can be charged up to 13p per minute. See the UK government's information page for more details.

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