Troubleshooting

Below are some common troubleshooting articles. Don’t see what you’re looking for in this list? Search our Knowledgebase for a specific error message you’re receiving or symptom you’re experiencing.

I am having trouble registering
My Outlook history is not recording
I’m having trouble accessing a shared database
I’m receiving an Object Reference error when trying to use Act!
I’m having trouble synchronizing my Offline client to Act! Premium Cloud
I’m having trouble synchronizing my remote database with my own main database server