Dan “Patio” Dalton, the Sales Director at Kid Scoop News, is part of a nonprofit passionately dedicated to ensuring that every child can read by the end of third grade, utilizing newspapers as a key educational tool.
Embracing Technology: Overcoming Early Challenges
Many years ago, Dan faced significant challenges while managing business contacts and call reports. He organised his contacts using a physical newspaper industry yearbook, jotting down notes in the margins after visiting newspapers. He also relied on a paper calendar to note when to follow up with contacts.
Dan recalls opening up a 35-lb Data General computer, complete with a thermal printer, in airports to type up call reports. Despite not being particularly tech-savvy, even in those early days, Dan recognised the power of a good contact network and from that moment, he meticulously tracked every business contact he made, storing them in his computer. At the time, he represented newspaper columnists and cartoonists, many of whom chronicled the emerging tech age.
From Paper to Digital: Transforming Business Processes
As technology evolved, Dan knew he needed CRM software to keep track of his contacts. Thanks to a reference from one of his writers, he learned about Act!. He instantly recognised its potential, decided it was the best fit for his needs, and Act! Premium Cloud became his CRM of choice.
Today, at Kid Scoop News, Dan uses Act! to track meetings, follow-ups, and everything related to managing and tracking business interactions.
