Business Care is a comprehensive service plan that delivers the latest technology, peace of mind, and exceptional value to you and your business. Business Care gives you access to the newest versions of Act!, the expert support you can count on, and valuable extras that help you reduce the time, effort, and cost of operating your Act! solution. Action on the infographic to see why Business Care is a must-have.
Compare Business Care plans by drilling into the specifics of each plan benefit or simply select a plan to learn more about what's included.
Stay current with the newest Act! innovations and feature enhancements, plus be compatible with popular operating and desktop systems, because you have access to product upgrades designed to put your business on the leading edge.1
Receive customer-driven technology updates, like hotfixes and inline releases.
Get the help you need to keep your business running smoothly, because you can consult with expert Act! Support Advisors ready to answer "how to" questions, show you time-saving shortcuts, and quickly resolve issues related to Act!. Interact with Act! Support Advisors through the method most convenient for you, including live chat and toll-free phone options.2
Have access to our most advanced-level Act! Support Advisors.
Consult with dedicated Act! Support Advisors on a date and time most convenient for you, because you have the ability to schedule appointments.
Avoid wait time by leaving a message for Act! customer support analysts and receive a guaranteed response within 4 business hours.
Get up-to-speed quickly with online training courses available with Act! Anytime Learning3 – a $140.00 value.
Have mobile access to Act! from your smartphone or tablet, including iPhone®, iPad®, and Android™ with Act! Connect4 – a $69.95 value.
¹ Provides access to the latest upgrades and updates for your Act! software released during your enrollment. Business Care is not required for continuous access to product updates for supported versions.
² Phone support and live chat are offered 8:30 a.m. to 8:30 p.m. ET Monday through Friday. Business Care Gold and Business Care Silver plans offer an unlimited number of incidents of telephone and chat customer support. Customer Support Analysts reserve the right to limit each call to one hour or one incident.
³ Offer cannot be combined with other promotions or discounts. The discount is off MSRP.
4 Review Act! Connect system requirements at www.ACT.com/ConnectSystReq to confirm supported mobile phones, tablets, and web browsers.
For Business Care: To ensure continuous service, your Business Care plan may automatically renew. In that case, subsequent terms will be automatically billed to the same credit card or drafted from the same bank account on the expiration date of your plan term at the then current renewal rate. Swiftpage will notify you 30 days in advance of your expiration date. Your plan will be renewed and automatically billed or drafted for the same term, unless you contact us at least seven (7) calendar days prior to your expiration date. Renewal is not required for continuous access to product updates for your supported versions.
For Act! Connect: The mobile component of Act! Connect requires Internet connectivity. You are responsible for all data related charges to your device. To facilitate mobile setup, Act! Connect sends a text message to your mobile phone. Based on your wireless plan, you may receive an extra charge from your carrier for this text message.