What's new in Act! v16
Maintaining a competitive edge requires you to work smarter to accomplish more. Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell.
Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history view for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements1 and gain peace of mind knowing your system and data are healthy via proactive system notifications.
- Streamlined Company Management & Global Actions Increase Sales Effectiveness
- New Calculated Fields drive Prioritization and Maximize Customer IQ
- New History View provides an Insightful Look Back
- Act! Premium Mobile2 Enhancements drive Productivity in the Field
- Usability & System Enhancements for Speed and Peace of Mind
Here's how you benefit:
Streamlined Company Management & Global Actions Increase Sales Effectiveness
A consolidated view of contact details for everyone you do business with at a company – automatically.
Effortlessly link all contacts at a company to benefit from a consolidated view of notes, history, and activities for everyone you do business with. Act! v16 can automatically link existing and new contacts to company records so you don’t have to. Market and sell intelligently, because you’re informed and prepared based on a complete view of all contact interactions at a company, and save time by performing global actions like emailing and scheduling. Company records are automatically created when the first contact is created – both in the office and using Act! Premium Mobile2.
New Calculated Fields Drive Prioritization and Maximize Customer IQ
Drive productivity through customer insight and intelligent prioritization, and automate tasks to drive sales and enhance relationships.
Act! v16 puts your data to work for you by performing calculations automatically in a field using data from other standard or custom fields. Use calculations based on age, date, percentage, dollar value, currency, and other data to help you prioritize and make data-driven decisions. Automate specific actions based on calculated data, including contract renewals, birthday and thank you notes, follow-up surveys, restock reminders – and more.
New History View Provides an Insightful Look Back
Assess productivity, see a customer activity timeline, export data, and schedule global follow-up actions via a dynamic new view that aggregates user and system history.
With Act! v16, you’ll gain business insight from a convenient view of all completed user activities and system actions such as to-dos, calls, e-mails, meetings, and deleted contacts. Save time by filtering past activities and scheduling individual or global actions from a single history view instead of within individual contact records.
Act! Premium Mobile Enhancements2 Drive Productivity in the Field
Be more productive while away from the office using new mobile features and enhancements that save time and make you smarter.
Act! Premium Mobile2 in v16 puts the same group and company functionality you rely on in the office at your fingertips. View customer groups – like hot leads in the city I’m traveling to – then send an email to all contacts at a specific company. A new split-screen tablet view lets you scroll through, select and view records more conveniently.
Usability and System Improvements for Speed and Peace of Mind
Save time and rest assured that your system and data are healthy and secure with global activity rescheduling, proactive system alerts, and streamlined field and layout configuration3.
Act! v16 introduces Scheduler Notifications, designed to proactively notify you of the success or failure of system events like backups and sync, based on rules you define. Now you can also reschedule activities en masse and take advantage of streamlined Act! Web Client3 configuration capabilities.
Important Notes: For Act!: Review Act! system requirements here. You must purchase one license of Act! per user. Scalability varies based on hardware, size, and usage of your database. Visit the Act! Marketplace or contact your add-on product provider to determine compatibility for your add-on products.Act! Pro customers should review Act! Connect system requirements at www.act.com/connectsystreq to confirm supported mobile devices, tablets, and web browsers before subscribing to this service. You are responsible for all data-related charges. Based on your wireless plan, you may receive an extra charge from your carrier for the initial setup text message.
1 Act! Premium Mobile requires set-up and configuration of Act! Premium (access via Web). Data access available via active Internet connection from supported device browsers. Review Act! system requirements at www.act.com/systreq. You are responsible for all data-related charges.
2 Act! v16 mobile enhancements apply to Act! Premium Mobile only.
3 Act! Premium (access via web) users only.
* Act! Certified Consultants are third-party vendors. Swiftpage is in no way liable or responsible for any claims made to products or services provided by third-party vendors.