Standard
Included at no extra charge with active Act! Advantage subscriptions!
Included
Includes:
- Knowledgebase
- Self-service portal (FAQs, guides & videos)
- Live chat
- Product error troubleshooting by phone
- Support ticket submission
VIP SERVICE
Enhanced
Experience VIP service with priority queuing, feature guidance by phone, voicemail callback, and more.
Upgrade Options Available
Includes Standard package, plus:
- Onboarding call
- Product troubleshooting & how-to guidance by phone
- Priority queuing
- Voicemail callback
- Extended hours phone support
To add Enhanced Support to your plan, call 1300 724 327 (AU) or 0800 443 163 (NZ).