Meet the modern, new Act! v20—the most innovative Act! yet!

Gain rich insight into your business’s performance with interactive, graphical Act! Insight dashboards, become the ultimate multi-tasker with Ask Act!™ voice integration with Amazon Alexa¹, experience a fresh look, and so much more!

Because your version of Act! is retired, you no longer receive critical fixes or compatibility with current operating systems

Subscribe today for just $25/user/month!

Subscribe now     Live v20 demo

Top 10 reasons to subscribe


Freedom to tailor your experience

Why conform to a rigid CRM solution when you don’t have to. Act! is a perfect fit for your business and industry, because it’s flexible. You have the freedom to tailor an experience to your needs—your adaptable, everywhere, connected workspace.


Peace of mind

Rest-assured, Act! is the proven, trusted choice of small and mid-sized businesses and has been for over 30 years. Act! helped establish the CRM category and has been leading the way ever since, so you know you’re in good hands.


New features & functionality

Stay current with access to the latest product updates and upgrades as they’re released. The new Act! v20 includes interactive, graphical Act! Insight dashboards, Ask Act!™ with Amazon Alexa1, a fresh look, and so much more! See what’s new.


Everywhere access

Be productive from wherever you work—the office, home, or the road. Whether you’re online or offline, get to the details you need from your laptop, tablet, and mobile device.


Connections to popular apps

Connect to hundreds of popular apps that extend the power and reach of Act! via Act! Connect. Quickly and easily set up connections between Act! and Outlook®, Slack™, QuickBooks® Online, and Shopify to save time and enrich your data.


Expert technical support

Consult with knowledgeable support advisors ready to quickly resolve technical issues. Work with advisors through the method most convenient for you, including live chat and toll-free options2.


Training resources

Get answers whenever you need them with 100+ training resources, including getting started assets, informative training videos, the online Knowledgebase, and features tours.


Ongoing compatibility & usability updates

Work with the business platforms and browsers you rely on every day, including Windows® 10, Office 2016, Internet Explorer® 11, Google Chrome™, and more. You also benefit from ongoing quality updates introduced throughout the year.


Subscriber-only innovations

Enjoy exclusive access to subscriber-only innovations like Act! Companion, Act! Connect, Act! Insight, Ask Act!™ with Amazon Alexa1, and the Act! API—all available to valued active subscribers.


Act! Insider perks

Become a valued member of the Act! Insiders when you subscribe. This exclusive membership includes all the benefits above, plus some additional perks like a dedicated Act! account manager, monthly enewsletter, and more!

What's new in Act! v20

Interactive, graphical Act! Insight dashboards

Guide decision-making with rich insights from interactive, graphical Act! Insight dashboards. See dynamic, visual snapshots of real-time metrics with 10+ out-of-the-box dashboards. Personalize dashboards or configure your Act! Insight view to display custom insights.

Ask Act!™ with Amazon Alexa

Interact with Act! through simple, verbal requests to Amazon Alexa¹ via Ask Act!—a leading edge voice integration. Ask for key Act! contact and calendar details, then sit back as Amazon Alexa tells you what you want to know.

Fresh, new look

Experience a fresh, new look with visually stunning design updates consistent across Windows® and Web. Enjoy a modern navbar, new big button menu design, new Web login screen, and contemporary icons.

Optimized Act! emarketing workflow

Manage Act! emarketing campaigns through an intuitive, optimized workflow in Act!. Everything you need to create, send, and track campaigns is available in five newly designed views—Overview, Options, Create, Send, and Track with full-screen Call Lists3.

Dozens of additional enhancements

A multitude of product innovations, feature enhancements, and compatibility updates have been introduced since your version. Don’t miss out!

Experience the new Act!

Guide decision-making with rich insights from interactive, graphical Act! Insight dashboards, experience a fresh, new look with visually stunning design updates, and so much more!

See it in action Attend the webcast